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Search: subject:"psychological distance"
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Service quality
Psychological distance
79
Consumer behaviour
68
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psychological distance
56
Personality psychology
40
Persönlichkeitspsychologie
40
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construal level theory
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Geographic distance
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Psychological Distance
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Mattila, Anna S.
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Feng, Ying
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Gauri, Dinesh Kumar
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Golmohammadi, Alireza
1
Lee, Na Young
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Meng, Jie
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Miao, Li
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Journal of business research : JBR
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of interactive marketing
1
Journal of service management
1
Journal of service research : JSR
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ECONIS (ZBW)
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1
Will social distancing in service encounters affect consumers' value perception during the Covid-19 pandemic? : the role of servicescape, self-efficacy, and technological intervent...
Feng, Ying
;
Meng, Jie
- In:
Journal of interactive marketing
58
(
2023
)
2/3
,
pp. 167-184
Persistent link: https://www.econbiz.de/10014252917
Saved in:
2
The role of proximity in omnichannel customer experience : a service logic perspective
Dalla Pozza, Ilaria
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 774-786
Persistent link: https://www.econbiz.de/10013325759
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3
So distant, yet useful : the impact of distal stories on customers' service expectations
Lee, Na Young
;
Noble, Stephanie M.
;
Zablah, Alex R.
- In:
Journal of business research : JBR
113
(
2020
),
pp. 230-242
Persistent link: https://www.econbiz.de/10012230473
Saved in:
4
Negative online reviews and consumers' service consumption
Golmohammadi, Alireza
;
Mattila, Anna S.
;
Gauri, Dinesh Kumar
- In:
Journal of business research : JBR
116
(
2020
),
pp. 27-36
Persistent link: https://www.econbiz.de/10012257533
Saved in:
5
An examination of construal effects on price perceptions in the advance selling of experience services
Wakefield, Lane T.
;
Wakefield, Kirk L.
- In:
Journal of service research : JSR
21
(
2018
)
2
,
pp. 235-248
Persistent link: https://www.econbiz.de/10011855806
Saved in:
6
The impact of other customers on customer experiences : a
psychological
distance
perspective
Miao, Li
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
37
(
2013
)
1
,
pp. 77-99
Persistent link: https://www.econbiz.de/10009772548
Saved in:
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