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Service settings
Consumer behaviour
3
Dienstleistungsqualität
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Konsumentenverhalten
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Service quality
3
Beziehungsmarketing
2
Relationship marketing
2
Salespeople
2
Verkaufspersonal
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service settings
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Absolute sales performance
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Adaptiveness
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Arbeitsleistung
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B-to-B-Marketing
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Behavioral intentions
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Brand
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Brand image
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Brand management
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Brand personality
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Branding
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Business-to-business marketing
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Contractual service settings
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Contrast meta-analysis
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Cross-buying
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Customer satisfaction
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Customer service
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Dienstleistungssektor
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Distribution channel
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Einzelhandel
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Emotions
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Feminine of masculine brand personality
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Gender
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Gender dimensions
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Geschlecht
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Interpersonal
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Job performance
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Kundenservice
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Kundenzufriedenheit
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Høgevold, Nils
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European business review
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The TQM journal : the international review of organizational improvement
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Salespeople's sales performance skills in B2B of services firms : a cross-industrial study
Høgevold, Nils
;
Rodríguez, Rocío
;
Svensson, Göran
; …
- In:
European business review
36
(
2024
)
2
,
pp. 201-224
Persistent link: https://www.econbiz.de/10014513321
Saved in:
2
Service branding : is it a matter of gender?
Ugolini, Marta Maria
;
Cassia, Fabio
;
Vigolo, Vania
- In:
The TQM journal : the international review of …
26
(
2014
)
1
,
pp. 75-87
Persistent link: https://www.econbiz.de/10010252105
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