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service operations management
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Business horizons
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International journal of procurement management
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International journal of services and operations management : IJSOM
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ECONIS (ZBW)
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1
Managing operations in professional service organisations : identifying roles and tasks of professionals and managers in courts
Puolakka, Tiina
;
Pekkanen, Petra
;
Pirttilä, Timo
- In:
International journal of services and operations …
39
(
2021
)
1
,
pp. 37-61
Persistent link: https://www.econbiz.de/10012522488
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2
Queue management : elimination, expectation, and enhancement
Weiss, Elliott N.
;
Tucker, Chad
- In:
Business horizons
61
(
2018
)
5
,
pp. 671-678
Persistent link: https://www.econbiz.de/10011922194
Saved in:
3
Service designs and mindsets : extracting experiential knowledge from service realisation
Karppinen, Henri
;
Huiskonen, Janne
;
Seppänen, Kaisa
- In:
International journal of procurement management
6
(
2013
)
5
,
pp. 561-577
Persistent link: https://www.econbiz.de/10010207616
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