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~subject:"Services"
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Search: subject:"customer involvement"
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Services
Customer involvement
61
Beziehungsmarketing
52
Relationship marketing
52
Consumer behaviour
47
Customer integration
46
Kundenintegration
46
Konsumentenverhalten
45
Innovation
41
customer involvement
32
Innovation management
29
Innovationsmanagement
29
New product development
27
Produktentwicklung
27
Service quality
23
Dienstleistungsqualität
22
Customer satisfaction
16
Kundenzufriedenheit
14
Lieferantenmanagement
14
Supplier relationship management
14
Customer Involvement
8
Dienstleistung
7
Dienstleistungssektor
7
Service industry
7
Firm performance
6
Industrie
6
Internet marketing
6
Knowledge management
6
Knowledge transfer
6
Manufacturing industries
6
Online-Marketing
6
Social Web
6
Social web
6
Supplier involvement
6
Unternehmenserfolg
6
Wissensmanagement
6
Wissenstransfer
6
New service development
5
New service performance
5
Online retailing
5
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Article
7
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English
7
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Carbonell, Pilar
1
Chakraborty, Subhajit
1
Cheung, Fung Yi Millissa
1
De Smet, Dieter
1
GarcÃa, Javier Sendra
1
Hartline, Michael D.
1
Kaynak, Hale
1
Larbig, Christine
1
Melton, Horace
1
Mention, Anne-Laure
1
Rodriguez-Escudero, Ana-Isabel
1
Storey, Chris
1
To, Wai Ming
1
Torkkeli, Marko
1
Wang, Hongwei
1
Xie, Xuemei
1
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Published in...
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International journal of services and standards
1
Journal of business research : JBR
1
Journal of financial services marketing : JFSM
1
Journal of retailing and consumer services
1
Journal of service research : JSR
1
The journal of business & industrial marketing
1
The journal of services marketing
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ECONIS (ZBW)
7
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1
Effect of
customer
involvement
on co-creation of services : a moderated mediation model
Cheung, Fung Yi Millissa
;
To, Wai Ming
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-6
Persistent link: https://www.econbiz.de/10012665827
Saved in:
2
How does
customer
involvement
in service innovation motivate service innovation performance? : the roles of relationship learning and knowledge absorptive capacity
Xie, Xuemei
;
Wang, Hongwei
;
GarcÃa, Javier Sendra
- In:
Journal of business research : JBR
136
(
2021
),
pp. 630-643
Persistent link: https://www.econbiz.de/10012663243
Saved in:
3
Absorbing customer knowledge : how
customer
involvement
enables service design success
Storey, Chris
;
Larbig, Christine
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 101-118
Persistent link: https://www.econbiz.de/10011855781
Saved in:
4
Involving High Net Worth Individuals (HNWI) for financial services innovation
De Smet, Dieter
;
Mention, Anne-Laure
;
Torkkeli, Marko
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
3
,
pp. 226-239
Persistent link: https://www.econbiz.de/10011554789
Saved in:
5
Customer and employee co-creation of radical service innovations
Melton, Horace
;
Hartline, Michael D.
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 112-123
Persistent link: https://www.econbiz.de/10011343388
Saved in:
6
Role of service characteristics in determining the degree of
customer
involvement
: a typology
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
International journal of services and standards
9
(
2014
)
1
,
pp. 3-18
Persistent link: https://www.econbiz.de/10011283344
Saved in:
7
Antecedents and consequences of using information from customers involved in new service development
Carbonell, Pilar
;
Rodriguez-Escudero, Ana-Isabel
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 112-122
Persistent link: https://www.econbiz.de/10010248165
Saved in:
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