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~subject:"Social Web"
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Search: subject:"Customer participation"
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Social Web
Beziehungsmarketing
147
Relationship marketing
147
Customer participation
111
Kundenintegration
104
Customer integration
103
Consumer behaviour
82
Konsumentenverhalten
82
Customer satisfaction
71
Kundenzufriedenheit
71
Service quality
68
Dienstleistungsqualität
67
customer participation
40
Innovation
34
Innovation management
31
Innovationsmanagement
31
Betriebliche Wertschöpfung
30
Value creation
30
Customer value
25
Kundenwert
24
New product development
20
Produktentwicklung
20
Customer service
19
Kundenservice
19
Social web
16
Co-creation
15
Value co-creation
14
Lieferantenmanagement
13
Marketing management
13
Marketingmanagement
13
Supplier relationship management
13
Brand management
12
Dienstleistungssektor
12
Markenführung
12
Service industry
12
Beschwerdemanagement
10
Complaint management
10
Customer Participation
8
Dienstleistung
8
Satisfaction
8
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16
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English
16
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Kamboj, Shampy
2
Abdelmaaboud, Abdelhamid K.
1
Anwar, Sohail
1
Aramoon, Erfan
1
Aramoon, Vahid
1
Bazrkar, Ardeshir
1
Benoit, Sabine
1
Bilstein, Nicola
1
Carlson, Jamie
1
Chang, Yu
1
Chatterjee, Ravi
1
Chen, Chunfeng
1
Feng, Nan
1
Fu, Mingqiu
1
Guo, Honggui
1
Hajimohammadi, Mohammad
1
Hogreve, Jens
1
Hong, Soon Goo
1
Joo, Jaehun
1
Lee, Jeoung Yul
1
Li, Dahui
1
Li, Minqiang
1
Lin, Mengfei
1
Ma, Baolong
1
Mahrous, Abeer A.
1
Marakhimov, Azizbek
1
Palma, Freida C.
1
Quach, Sara
1
Rahman, Mohammad M.
1
Rahman, Zillur
1
Ross, Mitchell
1
Sarmah, Bijoylaxmi
1
Shao, Wei
1
Shukla, Yupal
1
Sichtmann, Christina
1
Su, Jiafu
1
Su, Zhenjing
1
Sun, Jianxin
1
Thaichon, Park
1
Trimi, Silvana
1
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Service business
3
Journal of retailing and consumer services
2
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of emerging markets
1
International journal of services, economics and management
1
Inventi impact: retailing & consumer services
1
Journal of business research : JBR
1
Journal of business-to-business marketing
1
Journal of information & knowledge management : JIKM
1
Journal of service management
1
Market : review for marketing theory and practice
1
Qualitative market research : an international journal
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ECONIS (ZBW)
16
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1
Can
customer
participation
promote supplier green innovation in the social media environment? : the mediating role of green dynamic capability and the moderating role of social med...
Sun, Jianxin
;
Ma, Baolong
;
Zhao, Li
- In:
Journal of business-to-business marketing
31
(
2024
)
1
,
pp. 1-25
Persistent link: https://www.econbiz.de/10014514690
Saved in:
2
Customer
participation
in service innovation using SNS smartphone apps : an investigation of the Indian hotel service industry
Sarmah, Bijoylaxmi
;
Shukla, Yupal
;
Chatterjee, Ravi
; …
- In:
International journal of emerging markets
18
(
2023
)
9
,
pp. 2971-2992
Persistent link: https://www.econbiz.de/10014451774
Saved in:
3
Influence of
customer
participation
on co-creation intention of brand value under social media
Lin, Mengfei
;
Wang, Zhihua
;
Chen, Chunfeng
- In:
Journal of information & knowledge management : JIKM
22
(
2023
)
5
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014494596
Saved in:
4
Understanding the conceptualisation and strategies of service recovery processes in service organisations
Anwar, Sohail
- In:
International journal of services, economics and management
14
(
2023
)
2
,
pp. 175-197
Persistent link: https://www.econbiz.de/10014311637
Saved in:
5
Transformative value co-creation with older customers in e-services : exploring the influence of
customer
participation
on appreciation of digital affordances and well-being
Zhang, Yu
;
Su, Jiafu
;
Guo, Honggui
;
Lee, Jeoung Yul
; …
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013364473
Saved in:
6
The effects of platform governance mechanisms on
customer
participation
in supplier new product development
Wei, Ruiqi
;
Wang, Xinchun
;
Chang, Yu
- In:
Journal of business research : JBR
137
(
2021
),
pp. 475-487
Persistent link: https://www.econbiz.de/10012665786
Saved in:
7
Customer
participation
in firm-initiated activities via social media : understanding the role of experiential value
Quach, Sara
;
Shao, Wei
;
Ross, Mitchell
;
Thaichon, Park
- In:
Australasian marketing journal : AMJ ; official journal …
29
(
2021
)
2
,
pp. 132-141
Persistent link: https://www.econbiz.de/10012668420
Saved in:
8
Effect of the Social Media Marketing Strategy on
Customer
Participation
Intention in Light of the Mediating Role of Customer Perceived Value
Bazrkar, Ardeshir
;
Hajimohammadi, Mohammad
;
Aramoon, Erfan
- In:
Market : review for marketing theory and practice
33
(
2021
)
1
,
pp. 41-58
Persistent link: https://www.econbiz.de/10012653345
Saved in:
9
Motivation triggers for
customer
participation
in value co-creation
Palma, Freida C.
;
Trimi, Silvana
;
Hong, Soon Goo
- In:
Service business
13
(
2019
)
3
,
pp. 557-580
Persistent link: https://www.econbiz.de/10012124370
Saved in:
10
Enhancing brand relationship performance through
customer
participation
and value creation in social media brand communities
Carlson, Jamie
;
Wyllie, Jessica
;
Rahman, Mohammad M.
; …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 333-341
Persistent link: https://www.econbiz.de/10012114174
Saved in:
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