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Strategic management
Knowledge management
45
Wissensmanagement
44
Beziehungsmarketing
39
Relationship marketing
39
Customer knowledge management
25
customer knowledge management
20
Innovation management
14
Innovationsmanagement
14
Innovation
13
Knowledge transfer
12
Wissenstransfer
12
Customer integration
11
Kundenintegration
11
Firm performance
9
Social Web
8
Social web
8
Unternehmenserfolg
8
Consumer behaviour
7
Customer Knowledge Management
7
Konsumentenverhalten
7
CKM
6
New product development
5
Produktentwicklung
5
CRM
4
Customer analysis
4
Customer satisfaction
4
KMU
4
Kundenanalyse
4
Kundenzufriedenheit
4
Marketing management
4
Marketingmanagement
4
SME
4
Strategisches Management
4
Customer Knowledge
3
Data Mining
3
Data mining
3
Dienstleistungsqualität
3
Erfolgsfaktor
3
Knowledge
3
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English
4
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Gueldenberg, Stefan
2
Wilhelm, Stefan
2
Al-Busaidi, Kamla Ali
1
Güttel, Wolfgang H.
1
Hameed, Athar
1
Khwaja, Muddasar Ghani
1
Tariq, Fareena
1
Turi, Jamshid Ali
1
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Business process management journal
1
International journal of electronic customer relationship management : IJECRM
1
International journal of knowledge management studies : IJKMS
1
Journal of knowledge management
1
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ECONIS (ZBW)
4
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1
The role of big data analytics and organizational agility in improving organizational performance of business processing organizations
Turi, Jamshid Ali
;
Khwaja, Muddasar Ghani
;
Tariq, Fareena
; …
- In:
Business process management journal
29
(
2023
)
7
,
pp. 2081-2106
Persistent link: https://www.econbiz.de/10014430669
Saved in:
2
Aligning
customer
knowledge
management
tools with business strategy
Al-Busaidi, Kamla Ali
- In:
International journal of electronic customer …
7
(
2013
)
2
,
pp. 117-134
Persistent link: https://www.econbiz.de/10010395820
Saved in:
3
Customer
knowledge
management
: state of the art and future research directions
Wilhelm, Stefan
;
Gueldenberg, Stefan
- In:
International journal of knowledge management studies : …
5
(
2012/14
)
3/4
,
pp. 265-284
Persistent link: https://www.econbiz.de/10011346947
Saved in:
4
Do you know your valuable customers?
Wilhelm, Stefan
;
Gueldenberg, Stefan
;
Güttel, Wolfgang H.
- In:
Journal of knowledge management
17
(
2013
)
5
,
pp. 661-676
Persistent link: https://www.econbiz.de/10010202200
Saved in:
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