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~subject:"customer satisfaction"
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Search: subject:"Logistics service quality"
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customer satisfaction
Service quality
33
Dienstleistungsqualität
32
Logistics
30
Logistics provider
30
Logistikdienstleister
30
Logistik
28
Customer satisfaction
24
Kundenzufriedenheit
23
Logistics service quality
21
Quality management
19
Qualitätsmanagement
19
logistics service quality
14
Beziehungsmarketing
12
Relationship marketing
12
Online retailing
11
Online-Handel
11
Consumer behaviour
10
Konsumentenverhalten
10
E-commerce
8
Electronic Commerce
8
Lieferantenmanagement
6
Supplier relationship management
6
Logistics Service Quality
5
Einzelhandel
4
Kano model
4
Retail trade
4
Customer Satisfaction
3
LSQ
3
Lieferkette
3
Supply chain
3
Attractive quality
2
Consumer loyalty
2
Consumer satisfaction
2
Customer service
2
Customer service survey
2
Express logistics
2
Greece
2
ICT
2
Indonesia
2
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Esper, Terry L.
1
Hofer, Adriana Rossiter
1
Khan, Mohd Ziyauddin
1
Sodero, Annibal
1
Soh, Keng Lin
1
Sze Hui Chin
1
Ta, Ha
1
Wong, Wai Peng
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International journal of business performance and supply chain modelling : IJBPSCM
1
International journal of logistics economics and globalisation : IJLEG
1
Journal of business logistics
1
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ECONIS (ZBW)
3
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1
A study of
logistics
service
quality
dimensions impacting customer satisfaction in instant food delivery : the Indian perspective
Khan, Mohd Ziyauddin
- In:
International journal of logistics economics and …
10
(
2023
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10014318411
Saved in:
2
Crowdsourced delivery and customer assessments of e-
Logistics
Service
Quality
: an appraisal theory perspective
Ta, Ha
;
Esper, Terry L.
;
Hofer, Adriana Rossiter
; …
- In:
Journal of business logistics
44
(
2023
)
3
,
pp. 345-368
Persistent link: https://www.econbiz.de/10014343165
Saved in:
3
A theoretical model to investigate customer loyalty on logistics service providers for sustainable business performance
Soh, Keng Lin
;
Sze Hui Chin
;
Wong, Wai Peng
- In:
International journal of business performance and …
7
(
2015
)
3
,
pp. 212-232
Persistent link: https://www.econbiz.de/10011521212
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