//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type:"article"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"service dominant logic of marketing"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
3
Dienstleistungsqualität
2
Marketing communication
2
Service dominant logic of marketing
2
Social media
2
Spa-hotels
2
Wellness
2
Action complaint responses
1
Aesthetics
1
Beauty
1
Beziehungsmarketing
1
Communication complaint responses
1
Complaint process
1
Complaints
1
Customer complaining behaviour
1
Customer satisfaction
1
Customers
1
Internet marketing
1
Kant
1
Logic
1
Marketing management
1
Marketingmanagement
1
Music
1
Music industry
1
Musik
1
Musikwirtschaft
1
Online-Marketing
1
Plato
1
Relationship marketing
1
Service‐dominant logic of marketing
1
Social Web
1
Social web
1
aesthetics
1
classical music
1
service dominant logic of marketing
1
service quality
1
Ästhetik
1
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Conference paper
1
Konferenzbeitrag
1
conceptual-paper
1
research-article
1
Language
All
English
4
Author
All
Grundén, Kerstin
2
Claudio Baccarani and Dr Jacques Martin, Professor
1
Lagrosen, Stefan
1
Lagrosen, Stefan Olof
1
Lagrosen, Yvonne
1
Olof Lagrosen, Stefan
1
Tronvoll, Bård
1
more ...
less ...
Published in...
All
European Journal of Marketing
1
The TQM Journal
1
The TQM journal : the international review of organizational improvement
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Source
All
ECONIS (ZBW)
2
Other ZBW resources
2
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Aesthetic service quality : a study of a symphony orchestra
Lagrosen, Yvonne
;
Lagrosen, Stefan
- In:
Total quality management & business excellence : an …
28
(
2017
)
3/4
,
pp. 318-330
Persistent link: https://www.econbiz.de/10011723610
Saved in:
2
Social media marketing in the wellness industry
Lagrosen, Stefan Olof
;
Grundén, Kerstin
- In:
The TQM journal : the international review of …
26
(
2014
)
3
,
pp. 253-260
Persistent link: https://www.econbiz.de/10010341279
Saved in:
3
Social media marketing in the wellness industry
Olof Lagrosen, Stefan
;
Grundén, Kerstin
- In:
The TQM Journal
26
(
2014
)
3
,
pp. 253-260
related to service quality theory, in particular the
service
dominant
logic
of
marketing
(SDL), and a comprehensive framework …
Persistent link: https://www.econbiz.de/10015032795
Saved in:
4
A dynamic model of customer complaining behaviour from the perspective of service‐dominant logic
Tronvoll, Bård
- In:
European Journal of Marketing
46
(
2012
)
1/2
,
pp. 284-305
Purpose – The purpose of this paper is to propose a conceptual model of customer complaining behaviour as a dynamic process in accordance with the service‐dominant logic perspective of marketing. Design/methodology/approach – The study reviews the common behaviour models of customer...
Persistent link: https://www.econbiz.de/10014722807
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->