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Search: subject:"overall service quality"
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Dienstleistungsqualität
7
Service quality
7
Customer satisfaction
4
Kundenzufriedenheit
4
Overall service quality
3
overall service quality
3
Bank
2
Confidence
2
India
2
Indien
2
PLS-SEM
2
Personal banking
2
Privatkundengeschäft
2
Reputation
2
Vertrauen
2
Air transport
1
Airline
1
Arbeitszufriedenheit
1
Bagozzi's self-regulation
1
Bangladesch
1
Bangladesh
1
Bank reputation
1
Beziehungsmarketing
1
Brand management
1
Consumer behaviour
1
Coronavirus
1
Corporate Social Responsibility
1
Corporate social performance
1
Corporate social responsibility
1
Customer Satisfaction
1
Data protection
1
Datenschutz
1
Dienstleistungssektor
1
E-commerce
1
Electronic Banking
1
Electronic Commerce
1
Electronic banking
1
Firm performance
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Fluggesellschaft
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Article
8
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Article in journal
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8
research-article
2
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English
8
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Bhatt, Viral
1
Choe, Ja Young
1
Dinsmore, John
1
Goodrich, Kendall
1
Hossain, Sazzad
1
Hwang, Jinsoo
1
Jacob, Jayanth
1
Kim, Heather Markham
1
Kim, Jinkyung Jenny
1
Lee, Siew Peng
1
Mehta, Bhoomi
1
Naser Valaei
1
Paul, Thomas John
1
Roy, Mihir Kumar
1
Sajad Rezaei
1
Schiller, Shu
1
Sedigheh Moghavvemi
1
Shahijan, Milad Kalantari
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Sivathanu, Brijesh
1
Swani, Kunal
1
Wamwara, Wakiuru
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Zalfa Laili Hamzah
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Bangladesh journal of political economy
1
International journal of hospitality management
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of management concepts and philosophy : IJMCP
1
International journal of services and operations management
1
Services marketing quarterly
1
The international journal of bank marketing : IJBM
1
The review of economic and business studies : REBS
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ECONIS (ZBW)
8
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1
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8
of
8
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date (oldest first)
1
The importance of information quality according to the type of employee in the airline industry : Robot versus human
Hwang, Jinsoo
;
Kim, Jinkyung Jenny
;
Choe, Ja Young
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014439922
Saved in:
2
Factors influencing
overall
service
quality
of online banking : a comparative study of indian public and private sector banks
Bhatt, Viral
;
Mehta, Bhoomi
- In:
The review of economic and business studies : REBS
13
(
2020
)
1
,
pp. 27-46
Persistent link: https://www.econbiz.de/10012626442
Saved in:
3
Understanding business student retention during Covid-19 : roles of service quality, college brand, and academic satisfaction, and stress
Swani, Kunal
;
Wamwara, Wakiuru
;
Goodrich, Kendall
; …
- In:
Services marketing quarterly
43
(
2022
)
3
,
pp. 329-352
Persistent link: https://www.econbiz.de/10013352807
Saved in:
4
Self-service technology (web interface) : Bagozzi's self-regulation processes framework to measure Indian customer loyalty
Paul, Thomas John
;
Jacob, Jayanth
- In:
International journal of services and operations management
32
(
2019
)
2
,
pp. 224-248
Persistent link: https://www.econbiz.de/10012008989
Saved in:
5
An empirical study of service quality, value and customer satisfaction for on-demand home services
Sivathanu, Brijesh
- In:
International journal of information systems in the …
11
(
2019
)
4
,
pp. 35-57
Persistent link: https://www.econbiz.de/10012121516
Saved in:
6
Elucidating perceived
overall
service
quality
in retail banking
Zalfa Laili Hamzah
;
Lee, Siew Peng
;
Sedigheh Moghavvemi
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
5
,
pp. 781-804
Persistent link: https://www.econbiz.de/10011755765
Saved in:
7
Couqual : assessing
overall
service
quality
in courier service industry and the moderating impact of age, gender and ethnicity
Naser Valaei
;
Sajad Rezaei
;
Shahijan, Milad Kalantari
- In:
International journal of management concepts and …
9
(
2015/2016
)
2
,
pp. 144-169
Persistent link: https://www.econbiz.de/10011725393
Saved in:
8
A relational study on banks
overall
service
quality
, product quality, corporate social performance and bank reputation in the context of private commercial banks in Bangladesh
Roy, Mihir Kumar
;
Hossain, Sazzad
- In:
Bangladesh journal of political economy
29
(
2013
)
2
,
pp. 271-290
Persistent link: https://www.econbiz.de/10011721192
Saved in:
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