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International journal of technology management : IJTM
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Supporting service innovation through knowledge management : practical insights & case studies
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Customer interaction in service innovation : seldom intensive but often decisive ; case studies in three business service sectors
Kuusisto, Arja
;
Riepula, Mikko
- In:
International journal of technology management : IJTM
55
(
2011
)
1/2
,
pp. 171-186
Persistent link: https://www.econbiz.de/10009424077
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Customer interaction in service innovation : a checklist for service innovators
Kuusisto, Arja
;
Riepula, Mikko
- In:
Supporting service innovation through knowledge …
,
(pp. 169-184)
.
2009
Persistent link: https://www.econbiz.de/10003927811
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