There are calls in the extant literature for further exploration into the factors influencing customer satisfaction in industrial vending solutions (IVS), a distinct vendor-managed inventory method. This study delves into these factors, identifying primary drivers of satisfaction, perceptions of...

In the digital era, e-government services have become essential tools for fostering open innovation and enhancing societal welfare. This study extends SocioCitizenry theory, a novel framework that redefines e-government adoption by positioning citizens as active co-creators. Unlike traditional...

This paper aims to understand the pathways by which exporters become entities that sell multiple goods to multiple customers. To understand firms' export strategies, we analyse new trade flows - new seller-buyer-product combinations - of individual exporters. Our first finding highlights that...

This paper aims to understand the pathways by which exporters become entities that sell multiple goods to multiple customers. To understand firms’ export strategies, we analyse new trade flows – new seller-buyer-product combinations – of individual exporters. Our first finding highlights...