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Search: isPartOf:"International Journal of Quality and Service Sciences"
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Service quality
137
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114
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111
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81
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78
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64
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60
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Dahlgaard-Park, Su Mi
23
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22
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19
Slåtten, Terje
16
Svensson, Göran
16
Lilja, Johan
15
Ingelsson, Pernilla
14
Su Mi Dahlgaard-Park, Prof Jens J. Dahlgaard, Professor
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Rönnbäck, Åsa
13
Witell, Lars
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Mi Dahlgaard‐Park, Su
11
Suárez-Barraza, Manuel F.
11
Elg, Mattias
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8
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8
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8
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8
Polese, F.
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Akram, Umair
7
Mi Dahlgaard Park, Su
7
Palm, Klas
7
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7
Raharjo, Hendry
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7
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QMOD-ICQSS Conference <14, 2011, San Sebastián>
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QMOD-ICQSS Conference <18., 2015, Seoul>
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Published in...
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International journal of quality and service sciences
415
International Journal of Quality and Service Sciences
391
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Other ZBW resources
391
ECONIS (ZBW)
305
OLC EcoSci
110
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41
Consumer experience co-creation in speciality coffee through social media sharing : its antecedents and consequences
Tongrawee Silanoi
;
Supawat Meeprom
;
Porramate Jaratmetakul
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 576-594
Persistent link: https://www.econbiz.de/10013454242
Saved in:
42
After-sales service shaping assortment satisfaction and online repatronage intention in the backdrop of social influence
Verma, Pranay
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 595-614
Persistent link: https://www.econbiz.de/10013454244
Saved in:
43
How perceived utilitarian and hedonic value influence online impulse shopping in India? : moderating role of perceived trust and perceived risk
Lavuri, Rambabu
;
Jindal, Abhinav
;
Akram, Umair
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 615-634
Persistent link: https://www.econbiz.de/10013454245
Saved in:
44
TQM model based on Deming prize for schools
Alauddin, Nursuhana
;
Yamada, Shu
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 635-651
Persistent link: https://www.econbiz.de/10013454247
Saved in:
45
What influences the behavior intention of movie theater customers? : comparing linear and nonlinear points of view
Tontini, Gerson
;
Krause, Vânia Montibeler
;
Silva, Luiz …
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 652-670
Persistent link: https://www.econbiz.de/10013454250
Saved in:
46
Quality perception of accounting firm customers
Mainardes, Emerson Wagner
;
Sousa, Gerlane da Silva
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 671-691
Persistent link: https://www.econbiz.de/10013454251
Saved in:
47
Designing a quality scorecard (QSC) for system integration in the era of Industry 4.0
Roh, Hye Young
;
Ali, Shujaat
;
Song, Hojun
;
Shin, Wan Seon
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 157-177
Persistent link: https://www.econbiz.de/10013330606
Saved in:
48
Social commerce isn't the cherry on the cake, its the new cake! : ow consumers' attitudes and eWOM influence online purchase intention in China
Bilal, Muhammad
;
Akram, Umair
;
Rasool, Hassan
;
Yang, Xiaoyan
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 180-196
Persistent link: https://www.econbiz.de/10013330609
Saved in:
49
Frontline nurses' appraisal of organizational attractiveness and the role of management support, interdepartmental collaboration climate and service quality of care
Slåtten, Terje
;
Lien, Gudbrand
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 197-216
Persistent link: https://www.econbiz.de/10013330610
Saved in:
50
From quality control to TQM, service quality and service sciences : a 30-year review of TQM literature
Chen, Chi-Kuang
;
Reyes, Lidia
;
Dahlgaard, Jens Jörn
; …
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 217-237
Persistent link: https://www.econbiz.de/10013330611
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