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Search: isPartOf:"Journal of Services Marketing"
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Consumer behaviour
414
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375
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341
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Mattila, Anna S.
43
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36
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33
O'Cass, Aron
30
Sharma, Piyush
29
Harris, Lloyd C.
22
Martin, Charles L.
22
Palmer, Adrian
21
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20
Pitta, Dennis
20
Gounaris, Spiros
19
Grace, Debra
19
Wirtz, Jochen
19
Clow, Kenneth E.
18
Rosenbaum, Mark S.
17
Laroche, Michel
16
Johnson, Lester W.
15
Kelley, Scott W.
15
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Altinay, Levent
14
Koku, Paul Sergius
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13
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13
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13
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The journal of services marketing
1,746
Journal of Services Marketing
1,588
Journal of services marketing
4
Journal of Services Marketing - Volume 21, Issue 6
1
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1,587
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1,076
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1
Service system resilience under resource scarcity : from vulnerability to balanced centricity
Leino, Henna M.
;
Davey, Janet
;
Johns, Raechel
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 113-130
Persistent link: https://www.econbiz.de/10014473597
Saved in:
2
The emperor's new clothes : self-explorative engagement in virtual try-on service experiences positively impacts brand outcomes
Lavoye, Virginie
;
Sipilä, Jenni
;
Mero, Joel
; …
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 1-21
Persistent link: https://www.econbiz.de/10014473563
Saved in:
3
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
4
Customer engagement behaviors on physical and virtual engagement platforms
Winell, Erik
;
Nilsson, Jonas
;
Lundberg, Erik
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 35-50
Persistent link: https://www.econbiz.de/10014473569
Saved in:
5
Customer ecosystems : exploring how ecosystem actors shape customer experience
Lipkin, Michaela
;
Heinonen, Kristina
- In:
The journal of services marketing
36
(
2022
)
9
,
pp. 1-17
Persistent link: https://www.econbiz.de/10013542858
Saved in:
6
How do actors coordinate for value creation? : a signaling and screening perspective on resource integration
Dehling, Sebastian
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
The journal of services marketing
36
(
2022
)
9
,
pp. 18-26
Persistent link: https://www.econbiz.de/10013542861
Saved in:
7
Social entrepreneurs in service : motivations and types
Samuelsson, Peter
;
Witell, Lars
- In:
The journal of services marketing
36
(
2022
)
9
,
pp. 27-40
Persistent link: https://www.econbiz.de/10013542863
Saved in:
8
User-defined ecosystems in health and social care
Mickelsson, Jacob
;
Särkikangas, Ulla
;
Strandvik, Tore
; …
- In:
The journal of services marketing
36
(
2022
)
9
,
pp. 41-56
Persistent link: https://www.econbiz.de/10013542866
Saved in:
9
Viewpoint: plotting a way forward for service research in and out of Africa
Boshoff, Christo
;
Adeola, Ogechi
;
Hinson, Robert
; …
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 450-460
Persistent link: https://www.econbiz.de/10013407534
Saved in:
10
Viewpoint: applying pragmatism to stimulate service research and practice : a European perspective
Heinonen, Kristina
;
Strandvik, Tore
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 467-475
Persistent link: https://www.econbiz.de/10013407540
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