Search Results - person:"Cole, Patrick"

Extending customer relationship management into a social context

Diffley, Sarah; McCole, Patrick - In: The service industries journal 35 (2015) 11/12, pp. 591-610

Persistent link: https://www.econbiz.de/10011401719

Automobile insurance vehicle repair practices : politics, economics, and consumer interests

Cole, Cassandra; Maroney, Patrick; McCullough, Kathleen A. - In: Risk management and insurance review 18 (2015) 1, pp. 101-128

Persistent link: https://www.econbiz.de/10011658058

Trust, satisfaction, and online repurchase intention : the moderating role of perceived effectiveness of e-commerce institutional mechanisms

Fang, Yulin; Qureshi, Israr; Sun, Heshan; McCole, Patrick; … - In: Management information systems : mis quarterly 38 (2014) 2, pp. 407-427

Persistent link: https://www.econbiz.de/10010425085

Repurchase intention in B2C e-commerce : a relationship quality perspective

Zhang, Yixiang; Fang, Yulin; Wei, Kwok Kee; Ramsey, Elaine - In: Information & management : the internat. journal of … 48 (2011) 6, pp. 192-200

Persistent link: https://www.econbiz.de/10009273951

Trust considerations on attitudes towards online purchasing : the moderating effect of privacy and security concerns

McCole, Patrick; Ramsey, Elaine; Williams, John - In: Journal of business research : JBR 63 (2010) 9/10, pp. 1018-1024

Persistent link: https://www.econbiz.de/10008652811

Factors that impact technology innovation adoption among Irish professional service sector SMEs

Ramsey, Elaine; Ibbotson, Patrick; McCole, Patrick - In: International journal of innovation management 12 (2008) 4, pp. 629-654

Persistent link: https://www.econbiz.de/10003809427

The mitigating effects of uncertainty on 'e' innovation propensity : some service sector evidence

Ramsey, Elaine; Ibbotson, Patrick; McCole, Patrick - In: The service industries journal 28 (2008) 1/2, pp. 53-72

Persistent link: https://www.econbiz.de/10003732958

Reputation Spillover Across Relationships with Enduring and Transient Beliefs : Reviving reputation Models of Debt

Cole, Harold L. - 1996

A traditional explanation for why sovereign governments repay debts is that they want to keep good reputations so they can easily borrow more. Bulow and Rogoff show that this argument is invalid under two conditions: (i) there is a single debt relationship, and (ii) regardless of their past...

Persistent link: https://www.econbiz.de/10012473373

Yield management and trust: the effect of variable pricing on consumer trust in a restaurant brand

McMahon-Beattie, Una; Palmer, Adrian; McCole, Patrick; … - In: The spread of yield management practices : the need for …, (pp. 55-64). 2005

Persistent link: https://www.econbiz.de/10003175706

Reviving reputation models of international debt

Cole, Harold L. - In: Federal Reserve Bank of Minneapolis quarterly review 21 (1997) 1, pp. 21-30

Persistent link: https://www.econbiz.de/10001218466