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Search: person:"Folkes, Valerie S."
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Folkes, Valerie S.
32
Folkes, Valerie S
7
MacInnis, Deborah J.
6
Kamins, Michael A.
4
Matta, Shashi
4
Porath, Christine
4
Fedorikhin, Alexander
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Johnson, Allison R.
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Belk, Russell
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Belk, Russell W.
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Costley, Carolyn
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Journal of Consumer Research
10
Journal of consumer research : JCR ; an interdisciplinary bimonthly
10
AMS review : official publication of the Academy of Marketing Science
4
Journal of the Academy of Marketing Science
3
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
2
Journal of service research : JSR
2
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1
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1
Journal of consumer psychology : the official journal of the Society for Consumer Psychology
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The journal of personal selling & sales management : JPSSM
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ECONIS (ZBW)
16
OLC EcoSci
12
RePEc
11
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1
When one bad apple spoils consumers' judgment of the brand : exposure to an employee's non-workplace transgression and potential remedies
Johnson, Allison R.
;
Folkes, Valerie S.
;
Wang, Juan
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
4
,
pp. 725-743
Persistent link: https://www.econbiz.de/10011911298
Saved in:
2
Humanizing brands : when brands seem to be like me, part of me, and in a relationship with me
MacInnis, Deborah J.
;
Folkes, Valerie S.
- In:
Journal of consumer psychology : JCP : the official …
27
(
2017
)
3
,
pp. 355-374
Persistent link: https://www.econbiz.de/10011739830
Saved in:
3
The way a salesperson manages service providers influences customers' anger about problems
Koppitsch, Steven
;
Folkes, Valerie S.
;
MacInnis, Deborah J.
- In:
The journal of personal selling & sales management : JPSSM
33
(
2013
)
1
,
pp. 67-77
Persistent link: https://www.econbiz.de/10009716755
Saved in:
4
When a product takes on characteristics of the person who created it : sometimes it sounds sweeter
Folkes, Valerie S.
;
Matta, Shashi
- In:
Journal of consumer psychology : JCP : the official …
23
(
2013
)
1
,
pp. 19-35
Persistent link: https://www.econbiz.de/10009719558
Saved in:
5
When a product takes on characteristics of the person who created it: Sometimes it sounds sweeter
Folkes, Valerie S.
;
Matta, Shashi
- In:
Journal of consumer psychology : the official journal …
23
(
2013
)
1
,
pp. 19-35
Persistent link: https://www.econbiz.de/10010056347
Saved in:
6
Enveloping envy : reply to comments
Belk, Russell W.
- In:
AMS review : official publication of the Academy of …
1
(
2011
)
3/4
,
pp. 143-144
Persistent link: https://www.econbiz.de/10009679341
Saved in:
7
It’s unfair : why customers who merely observe an uncivil employee abandon the company
Porath, Christine
;
MacInnis, Deborah J.
;
Folkes, Valerie S.
- In:
Journal of service research : JSR
14
(
2011
)
3
,
pp. 302-317
Persistent link: https://www.econbiz.de/10009383341
Saved in:
8
Changes in the consequences of consumer envy due to ease of coping and social comparison targets
Folkes, Valerie S.
- In:
AMS review : official publication of the Academy of …
1
(
2011
)
3/4
,
pp. 135-136
Persistent link: https://www.econbiz.de/10009679344
Saved in:
9
Enveloping envy : reply to comments
Belk, Russell
- In:
AMS review : official publication of the Academy of …
1
(
2011
)
3/4
,
pp. 143-144
Persistent link: https://www.econbiz.de/10010082244
Saved in:
10
Changes in the consequences of consumer envy due to ease of coping and social comparison targets
Folkes, Valerie S.
- In:
AMS review : official publication of the Academy of …
1
(
2011
)
3/4
,
pp. 135-136
Persistent link: https://www.econbiz.de/10010082247
Saved in:
1
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