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Hallowell, Roger
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International journal of service industry management : IJSIM
3
The Executive : an Academy of Management Publication
2
Human resource management
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Human resource planning
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Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
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Four seasons goes to Paris
Hallowell, Roger
;
Bowen, David
;
Knoop, Carin-Isabel
- In:
Readings and cases in international human resource …
,
(pp. 317-348)
.
2007
Persistent link: https://www.econbiz.de/10003405772
Saved in:
2
Executive development for services: a report from the front lines
Hallowell, Roger
- In:
Managing service quality : MSQ ; an international journal
16
(
2006
)
1
,
pp. 6-11
Persistent link: https://www.econbiz.de/10007145799
Saved in:
3
Suppose We Took Service Seriously? An Introduction to the Special Issue
Bowen, David E.
;
Hallowell, Roger
- In:
The Executive : an Academy of Management Publication
16
(
2002
)
4
,
pp. 69-72
Persistent link: https://www.econbiz.de/10007034830
Saved in:
4
COUNTRY CLOSE-UP: FRANCE - Four Seasons Goes to Paris
Hallowell, Roger
;
Bowen, David
;
Knoop, Carin-Isabel
- In:
The Executive : an Academy of Management Publication
16
(
2002
)
4
,
pp. 7-24
Persistent link: https://www.econbiz.de/10007034839
Saved in:
5
E-services: operating strategy-a case study and a method for analyzing operational benefits
Boyer, Kenneth K.
;
Hallowell, Roger
;
Roth, Aleda V.
- In:
Journal of operations management : publ. quarterly by …
20
(
2002
)
2
,
pp. 175-188
Persistent link: https://www.econbiz.de/10006975029
Saved in:
6
"Scalability": The paradox of human resources in e-commerce
Hallowell, Roger
- In:
International journal of service industry management : IJSIM
12
(
2001
)
1
,
pp. 34-43
Persistent link: https://www.econbiz.de/10007114626
Saved in:
7
Exploratory research: Consolidations and economies of scope
Hallowell, Roger
- In:
International journal of service industry management : IJSIM
10
(
1999
)
4
,
pp. 359-368
Persistent link: https://www.econbiz.de/10007121294
Saved in:
8
Southwest Airlines: A Case Study Linking Employee Needs Satisfaction and Organizational Capabilities to Competitive Advantage
Hallowell, Roger
- In:
Human resource management
35
(
1996
)
4
,
pp. 513-534
Persistent link: https://www.econbiz.de/10007320782
Saved in:
9
Internal Service Quality, Customer and Job Satisfaction: Linkages and Implications for Management
Hallowell, Roger
;
Schlesinger, Leonard A.
;
Zornisky, Jeffrey
- In:
Human resource planning
19
(
1996
)
2
,
pp. 20-31
Persistent link: https://www.econbiz.de/10007003782
Saved in:
10
The relationships of customer satisfaction, customer loyalty, and profitability: An empirical study
Hallowell, Roger
- In:
International journal of service industry management : IJSIM
7
(
1996
)
4
,
pp. 27-42
Persistent link: https://www.econbiz.de/10007134673
Saved in:
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