Tomé Klock, Ana Carolina; Wallius, Eetu; Hamari, Juho - In: International Journal of Physical Distribution & … 51 (2021) 7, pp. 685-710
Purpose: Several freight operations rely on human cognition and behavior. Tackling these aspects, gamification transforms activities to resemble game-like experiences. Since the freight transportation sector is rapidly adopting gamification, the purpose of this study is to provide an overview...