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2006 Business & Economics Society International Conference ; Vol. 1
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International employment relations review
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Twentieth century management theory in today's organizations : how relevant is a forty-year-old model in the contemporary context of a call center
Hingst, Ray
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2006
Persistent link: https://www.econbiz.de/10003631536
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Call centres in the mainstream and 'trade' media : 'where did they come from and how did they get here?'
Hingst, Ray
- In:
International employment relations review
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2004
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pp. 1-28
Persistent link: https://www.econbiz.de/10003127797
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