Tsao, Wen-Chin; Hsieh, Ming-Tsang; Lin, Tom M.Y. - In: Industrial Management & Data Systems 116 (2016) 9, pp. 1987-2010
Purpose Stimulated by trends in group purchasing and online social communities, consumers are changing their shopping behavior and increasingly turning to websites for their shopping needs. The purpose of this paper is to investigate how website quality influences shopping websites to create...