Search Results - person:"Kwamega, Michael"

Leveraging perceived HPWS to improve service encounter quality in high-contact service industries

Asante, Daniel; Tang, Chunyong; Asante, Eric Adom; … - In: Journal of retailing and consumer services 73 (2023), pp. 1-12

Persistent link: https://www.econbiz.de/10014303270

In pursuit of service encounter quality : will service-oriented high-performance work systems benefit high-contact service industries?

Asante, Daniel; Tang, Chunyong; Kwamega, Michael; … - In: Journal of retailing and consumer services 68 (2022), pp. 1-11

Persistent link: https://www.econbiz.de/10013366345

Supply chain management practices and agribusiness firms' performance: Mediating role of supply chain integration

Kwamega, Michael; Li, Dongmei; Abrokwah, Eugene - In: South African Journal of Business Management 49 (2018) 1, pp. 1-11

Background: Globally, there have been a dramatic upward surge in the total number of agribusiness firms serving as a chain in strengthening of their activities. Interestingly, the impact of supply chain integration (SCI) on agribusiness firms is deficient in a developing country like Ghana.Aim:...

Persistent link: https://www.econbiz.de/10012218917

Empirical analysis of integration practices among agribusiness firms

Kwamega, Michael; Li, Dongmei; Abrokwah, Eugene - In: Business Process Management Journal 25 (2019) 7, pp. 1696-1715

Purpose: The purpose of this paper is to investigate the mediating effect of information sharing (IS) on the link between supply chain integration (SCI) practices (internal, customer and supplier) and internal process performance (IPP) by using selected agribusiness firms from an emerging...

Persistent link: https://www.econbiz.de/10012066748