Lee, Ya-Ching; Chu, Pin-Yu; Tseng, Hsien-Lee - In: Journal of Global Information Management (JGIM) 20 (2012) 2, pp. 44-66
Information and communications technologies have changed how firms do business and create value. The objective of this study is to improve the understanding of ICT contribution to firm performance and explore the linkage between ICT impacts and business process management among various countries...