Ngamkroeckjoti, Chittipa; Johri, Lalit M. - In: Business Process Management Journal 6 (2000) 4, pp. 331-341
A study of ABB, Shell and CP Group of companies in Thailand found that the scope and management of environmental scanning activities within organizations evolve continuously as a result of volatility of the environment and the diverse nature of businesses. In the case of ABB and Shell the...