Chen, Sen-Ji; Pan, Frank F. C.; Chen, Hsuen C. H. - In: Global Journal of Business Research 2 (2008) 2, pp. 87-95
Six-Sigma (SS) is a managerial philosophy used in detecting the error rate of a particular (set) of activities. This research applies six sigma concepts in dealing with troublesome needle-stick events that occurred in a Taiwan hospital. This research integrates several advanced managerial...