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Search: person:"Park, Jeong Eun"
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Beziehungsmarketing
5
Relationship marketing
5
Lieferantenmanagement
3
Marketing management
3
Marketingmanagement
3
Supplier relationship management
3
B-to-B-Marketing
2
Business-to-business marketing
2
Confidence
2
Consumer behaviour
2
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Learning organization
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Outsourcing
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Salespeople
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South Korea
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Südkorea
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Vertrauen
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Arbeitsproduktivität
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Bank marketing
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Bankmarketing
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Beschwerdemanagement
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Communication
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Complaint management
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Customer satisfaction
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Dienstleistungsqualität
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Emotion
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Internal communication
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Interne Kommunikation
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KMU
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Kundenzufriedenheit
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Labour productivity
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1
Lernen
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Article
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8
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8
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12
English
8
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Park, Jeong Eun
18
Chaiy, Seoil
5
Bunn, Michele D.
3
Chang, Woojung
3
Dubinsky, Alan J.
3
Min, Soonhong
3
Morgan, Robert M.
3
Ryu, Sungmin
3
Deitz, George D.
2
Kim, Molan
2
Lee, Sungho
2
Brockman, Beverly K.
1
Franke, George R.
1
Kim, Bowon
1
Kim, Juyoung
1
Lee, Hyunju
1
Luo, Jieqiong
1
Park, Geun-wan
1
Park, Jeong-Eun
1
Park, Kwangtae
1
Sim, Jeong Eun
1
Yoo, Je Eun
1
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Journal of business research : JBR
5
Journal of Business Research
3
The journal of business & industrial marketing
3
Journal of strategic marketing
2
The journal of services marketing
2
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of services and operations management
1
Journal of business-to-business marketing
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of marketing research : JMR
1
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OLC EcoSci
9
ECONIS (ZBW)
8
RePEc
3
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"From fail to prevail" : how a salesperson's communication sentiment influences consumer forgiveness in service failures focusing on the role of consumer self-construal
Luo, Jieqiong
;
Yoo, Je Eun
;
Park, Jeong Eun
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
2
,
pp. 231-252
Persistent link: https://www.econbiz.de/10014511630
Saved in:
2
The role of buyer trust in outsourced CRM : its influence on organizational learning and performance
Brockman, Beverly K.
;
Park, Jeong Eun
;
Morgan, Robert M.
- In:
Journal of business-to-business marketing
24
(
2017
)
3
,
pp. 201-219
Persistent link: https://www.econbiz.de/10011763042
Saved in:
3
Effects of experience and contract on relational norms and performance in SCM
Kim, Bowon
;
Park, Kwangtae
;
Park, Geun-wan
;
Sim, Jeong Eun
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 361-389
Persistent link: https://www.econbiz.de/10011636529
Saved in:
4
Frequency of CRM implementation activities : a customer-centric view
Kim, Molan
;
Park, Jeong Eun
;
Dubinsky, Alan J.
;
Chaiy, Seoil
- In:
The journal of services marketing
26
(
2012
)
2
,
pp. 83-93
Persistent link: https://www.econbiz.de/10009568254
Saved in:
5
Frequency of CRM implementation activities: a customer-centric view
Kim, Molan
;
Park, Jeong Eun
;
Dubinsky, Alan J.
;
Chaiy, Seoil
- In:
The journal of services marketing
26
(
2012
)
2
,
pp. 83-94
Persistent link: https://www.econbiz.de/10009961745
Saved in:
6
A negative side of outsourcing marketing functions and market-based learning process
Park, Jeong Eun
;
Lee, Sungho
;
Morgan, Robert M.
- In:
Journal of strategic marketing
19
(
2011
)
5
,
pp. 471-486
Persistent link: https://www.econbiz.de/10009314480
Saved in:
7
A negative side of outsourcing marketing functions and market-based learning process
Park, Jeong Eun
;
Lee, Sungho
;
Morgan, Robert M.
- In:
Journal of strategic marketing
19
(
2011
)
5
,
pp. 471-487
Persistent link: https://www.econbiz.de/10009265652
Saved in:
8
How does sales force automation influence relationship quality and performance? : the mediating roles of learning and selling behaviors
Park, Jeong Eun
;
Kim, Juyoung
;
Dubinsky, Alan J.
;
Lee, …
- In:
Industrial marketing management : the international …
39
(
2010
)
7
,
pp. 1128-1138
Persistent link: https://www.econbiz.de/10008668698
Saved in:
9
How does CRM technology transform into organizational performance? : a mediating role of marketing capability
Chang, Woojung
;
Park, Jeong Eun
;
Chaiy, Seoil
- In:
Journal of business research : JBR
63
(
2010
)
8
,
pp. 849-855
Persistent link: https://www.econbiz.de/10008647688
Saved in:
10
How does CRM technology transform into organizational performance? A mediating role of marketing capability
Chang, Woojung
;
Park, Jeong Eun
;
Chaiy, Seoil
- In:
Journal of business research : JBR
63
(
2010
)
8
,
pp. 849-856
Persistent link: https://www.econbiz.de/10008433498
Saved in:
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