//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"Rohden, Simoni F."
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Consumer behaviour
4
Konsumentenverhalten
4
Beziehungsmarketing
3
Relationship marketing
3
Beschwerdemanagement
2
Complaint management
2
Confidence
2
Customer satisfaction
2
Dienstleistungsqualität
2
E-commerce
2
Electronic Commerce
2
Kundenzufriedenheit
2
Online retailing
2
Online-Handel
2
Service quality
2
Trust
2
Vertrauen
2
Artificial intelligence
1
Attribution theory
1
Complaint
1
Construal level theory
1
Cross-cultural
1
Customer dishonesty
1
Customer service
1
Data Mining
1
Data mining
1
Data privacy
1
Data protection
1
Data security
1
Datenschutz
1
Datensicherheit
1
Desire for revenge
1
Discrimination
1
Diskriminierung
1
Emerging economies
1
Emotion
1
Experiment
1
Guilt
1
Kundenservice
1
Künstliche Intelligenz
1
more ...
less ...
Online availability
All
Undetermined
4
Free
1
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Language
All
English
5
Author
All
Rohden, Simoni F.
5
Espartel, Lélis Balestrin
1
Matos, Celso Augusto de
1
Netto, Carla Freitas
1
Santos, Cristiane Pizzutti dos
1
Tassinari, Gabriel
1
Tomazelli, Joana Boesche
1
Zeferino, Diully Garcia
1
more ...
less ...
Published in...
All
Electronic commerce research
1
International journal of internet marketing and advertising : IJIMA
1
Journal of consumer marketing
1
Marketing intelligence & planning
1
Service business
1
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The effect of social proximity, attribution, and guilt on accepting dysfunctional customer behavior
Tomazelli, Joana Boesche
;
Rohden, Simoni F.
;
Espartel, …
- In:
Service business
18
(
2024
)
1
,
pp. 133-159
Persistent link: https://www.econbiz.de/10014504746
Saved in:
2
Consumer discrimination in service recovery situations
Rohden, Simoni F.
;
Santos, Cristiane Pizzutti dos
- In:
Marketing intelligence & planning
41
(
2023
)
3
,
pp. 293-309
Persistent link: https://www.econbiz.de/10014312978
Saved in:
3
Listen as much as you want : the antecedents of the engagement of podcast consumers
Rohden, Simoni F.
;
Tassinari, Gabriel
;
Netto, Carla Freitas
- In:
International journal of internet marketing and …
18
(
2023
)
1
,
pp. 82-97
Persistent link: https://www.econbiz.de/10014318245
Saved in:
4
Recommendation agents : an analysis of consumers' risk perceptions toward artificial intelligence
Rohden, Simoni F.
;
Zeferino, Diully Garcia
- In:
Electronic commerce research
23
(
2023
)
4
,
pp. 2035-2050
Persistent link: https://www.econbiz.de/10014418059
Saved in:
5
Online service failure : how consumers from emerging countries react and complain
Rohden, Simoni F.
;
Matos, Celso Augusto de
- In:
Journal of consumer marketing
39
(
2022
)
1
,
pp. 44-54
Persistent link: https://www.econbiz.de/10013165311
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->