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Search: person:"Sheng, Xiaojing"
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Consumer behaviour
15
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15
Customer satisfaction
7
Kundenzufriedenheit
7
Online retailing
7
Online-Handel
7
Dienstleistungsqualität
5
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3
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Ältere Menschen
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research-article
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English
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Sheng, Xiaojing
35
Dabholkar, Pratibha A.
11
Siguaw, Judy A.
9
Simpson, Penny M.
8
Ketron, Seth C.
5
Felix, Reto
4
Zolfagharian, Mohammad Ali
3
Dabholkar, Pratibha
2
Zolfagharian, Mohammadali
2
Arjun Singh
1
Chilsen, Joel
1
Duchowski, Andrew T.
1
Hossain, Khondoker Sayeed
1
Kim, Sora
1
Krejtz, Krzysztof
1
Li, Jianzhi
1
Martirosyan, Yuri
1
Murray, Ross
1
Nasif, Nese
1
Ngo, Ai Nhan
1
Rew, Dongjun
1
Saravade, Swapnil
1
Wan, Yubing
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The service industries journal
5
Journal of business research : JBR
4
Services marketing quarterly
4
Health marketing quarterly
2
Journal of Services Marketing
2
Journal of marketing theory and practice
2
The Service Industries Journal
2
The journal of services marketing
2
International journal of electronic marketing and retailing : IJEMR
1
International journal of hospitality management
1
International journal of services and standards
1
Journal of Business Research
1
Journal of Consumer Affairs
1
Journal of consumer behaviour
1
Journal of international marketing
1
Journal of service research : JSR
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Psychology & Marketing
1
Tourism management : research, policies, practice
1
Transformation of services marketing
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ECONIS (ZBW)
21
OLC EcoSci
7
Other ZBW resources
4
RePEc
3
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1
Effects of third-party observer empathy when viewing interactions between robots and customers : the moderating role of robot eeriness
Sheng, Xiaojing
;
Murray, Ross
;
Ketron, Seth C.
;
Felix, Reto
- In:
International journal of hospitality management
119
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10015070773
Saved in:
2
Unpacking the influencing factors of telehealth usage among older consumers
Sheng, Xiaojing
;
Martirosyan, Yuri
;
Hossain, Khondoker …
- In:
Health marketing quarterly
41
(
2024
)
1
,
pp. 95-111
Persistent link: https://www.econbiz.de/10014575148
Saved in:
3
The roles of legacy versus social media information seeking in American and Chinese consumers' hoarding during COVID-19
Kim, Sora
;
Sheng, Xiaojing
;
Ketron, Seth C.
- In:
Journal of international marketing
30
(
2022
)
2
,
pp. 38-55
Persistent link: https://www.econbiz.de/10013257810
Saved in:
4
How political identity and attitudinal spillover matter for consumption of place : evidence from winter migrants in the United States
Felix, Reto
;
Sheng, Xiaojing
;
Ngo, Ai Nhan
- In:
Journal of consumer behaviour
21
(
2022
)
5
,
pp. 1075-1091
Persistent link: https://www.econbiz.de/10013413152
Saved in:
5
Maladaptive consumer behaviors and marketing responses in a pandemic
Ketron, Seth C.
;
Siguaw, Judy A.
;
Sheng, Xiaojing
-
2021
Persistent link: https://www.econbiz.de/10012668305
Saved in:
6
Service productivity, satisfaction, and the impact on service firm performance
Rew, Dongjun
;
Siguaw, Judy A.
;
Sheng, Xiaojing
- In:
Services marketing quarterly
41
(
2020
)
4
,
pp. 344-357
Persistent link: https://www.econbiz.de/10012607279
Saved in:
7
Sight unseen : the role of online security indicators in visual attention to online privacy information
Sheng, Xiaojing
;
Felix, Reto
;
Saravade, Swapnil
; …
- In:
Journal of business research : JBR
111
(
2020
),
pp. 218-240
Persistent link: https://www.econbiz.de/10012237805
Saved in:
8
Evaluating consumer perceptions of government services quality
Nasif, Nese
;
Sheng, Xiaojing
;
Chilsen, Joel
- In:
Services marketing quarterly
41
(
2020
)
2
,
pp. 145-162
Persistent link: https://www.econbiz.de/10012256935
Saved in:
9
Identifying consumer segments based on <scp>COVID</scp> ‐19 pandemic perceptions and responses
Sheng, Xiaojing
;
Ketron, Seth C.
;
Wan, Yubing
- In:
Journal of Consumer Affairs
56
(
2021
)
1
,
pp. 34-67
Persistent link: https://www.econbiz.de/10012635926
Saved in:
10
Communities as nested servicescapes
Sheng, Xiaojing
;
Simpson, Penny M.
;
Siguaw, Judy A.
- In:
Journal of service research : JSR
20
(
2017
)
2
,
pp. 171-187
Persistent link: https://www.econbiz.de/10011684844
Saved in:
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