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Search: person:"Sparks, Beverley"
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Consumer behaviour
21
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21
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21
Service quality
21
Customer satisfaction
16
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16
China
10
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English
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Sparks, Beverley
75
Wang, Ying
15
Bradley, Graham L.
13
Butcher, Ken
11
So, Kevin Kam Fung
11
Weber, Karin
11
Sparks, Beverley A.
10
Browning, Victoria
8
King, Ceridwyn
6
Bradley, Graham
5
Herington, Carmel
5
McColl-Kennedy, Janet R.
5
Walters, Gabrielle
5
O'Callaghan, Frances
4
Choi, Kijung
3
Coghlan, Alexandra
3
Hsu, Cathy H. C.
3
Liu, Wei
3
Pan, Grace Wen
3
Song, Hanqun
3
Buckley, Ralf
2
Fulop, Liz
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2
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Nguyen, Doan T.
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1
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Tourism management : research, policies, practice
13
Journal of travel and tourism marketing
10
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
9
International journal of hospitality management
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
International journal of contemporary hospitality management
6
Journal of hospitality marketing & management
4
Journal of Business Research
3
Journal of business research : JBR
3
Psychology & marketing
3
The journal of services marketing
3
Tourism analysis : an interdisciplinary tourism & hospitality journal
3
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2
Marketing intelligence & planning
2
Customer engagement : contemporary issues and challenges
1
Handbook of hospitality operations and IT
1
International journal of event and festival management
1
International journal of service industry management : IJSIM
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Journal of Air Transport Management
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The Cornell hospitality quarterly
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ECONIS (ZBW)
53
OLC EcoSci
25
RePEc
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31
Natural and built photographic images : preference, complexity, and recall
Sparks, Beverley
;
Wang, Ying
- In:
Journal of travel and tourism marketing
31
(
2014
)
7/8
,
pp. 868-883
Persistent link: https://www.econbiz.de/10010469241
Saved in:
32
The influence of online reviews on consumers' attributions of service quality and control for service standards in hotels
Browning, Victoria
;
So, Kevin Kam Fung
;
Sparks, Beverley
- In:
Journal of travel and tourism marketing
30
(
2013
)
1/2
,
pp. 23-40
Persistent link: https://www.econbiz.de/10009744655
Saved in:
33
The influence of customer brand identification on hotel brand evaluation and loyalty development
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley
; …
- In:
International journal of hospitality management
34
(
2013
),
pp. 31-41
Persistent link: https://www.econbiz.de/10009766748
Saved in:
34
Service encounters and face loss : issues of failures, fairness, and context
Lee, Yun Lok
;
Sparks, Beverley
;
Butcher, Ken
- In:
International journal of hospitality management
34
(
2013
),
pp. 384-393
Persistent link: https://www.econbiz.de/10009767477
Saved in:
35
Task-relationship-self : a framework for understanding service encounter behaviors
Bradley, Graham L.
;
Sparks, Beverley
;
Zapf, Dieter
; …
- In:
Psychology & marketing
30
(
2013
)
6
,
pp. 512-528
Persistent link: https://www.econbiz.de/10009775023
Saved in:
36
Online travel reviews as persuasive communication : the effects of content type, source, and certification logos on consumer behavior
Sparks, Beverley
;
Perkins, Helen E.
;
Buckley, Ralf
- In:
Tourism management : research, policies, practice
39
(
2013
),
pp. 1-9
Persistent link: https://www.econbiz.de/10009779082
Saved in:
37
Antecedents and consequences of consumer value : a longitudinal study of timeshare owners
Bradley, Graham L.
;
Sparks, Beverley
- In:
Journal of travel research : a quarterly publication of …
51
(
2012
)
2
,
pp. 191-204
Persistent link: https://www.econbiz.de/10009509149
Saved in:
38
Explanations: if, when, and how they aid service recovery
Bradley, Graham
;
Sparks, Beverley
- In:
The journal of services marketing
26
(
2012
)
1
,
pp. 41-50
Persistent link: https://www.econbiz.de/10009519755
Saved in:
39
The impact of consumption vision and emotion on the tourism consumer's decision behavior
Walters, Gabrielle
;
Sparks, Beverley
;
Herington, Carmel
- In:
Journal of hospitality & tourism research : JHTR ; the …
36
(
2012
)
3
,
pp. 366-389
Persistent link: https://www.econbiz.de/10009578325
Saved in:
40
Business improvement preferences for small/medium hospitality firms in Australia
Butcher, Ken
;
Sparks, Beverley
- In:
International journal of contemporary hospitality management
23
(
2011
)
3
,
pp. 282-296
Persistent link: https://www.econbiz.de/10009157093
Saved in:
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