Business improvement preferences for small/medium hospitality firms in Australia
Year of publication: |
2011
|
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Authors: | Butcher, Ken ; Sparks, Beverley |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 23.2011, 3, p. 282-296
|
Subject: | Dienstleistungsqualität | Service quality | Wissenstransfer | Knowledge transfer | Gastgewerbe | Hospitality industry | KMU | SME | Australien | Australia |
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