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Search: person:"Zhang, Ruo-Xi"
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COVID-19
2
Coronavirus
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Dienstleistungsqualität
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Emotion
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Emotional labor
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Service quality
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Arbeitsbedingungen
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China
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Customer satisfaction
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Li, Jia-Min
3
Wu, Tung-Ju
3
Zhang, Ruoxi
2
Mao, Mengyu
1
Wang, Yu-Shu
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Zhang, Ruo-Xi
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International journal of hospitality management
2
International journal of contemporary hospitality management
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ECONIS (ZBW)
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How does emotional labor influence restaurant employees' service quality during COVID-19? : the roles of work fatigue and supervisor-subordinate Guanxi
Wu, Tung-Ju
;
Zhang, Ruoxi
;
Li, Jia-Min
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 136-154
Persistent link: https://www.econbiz.de/10014483405
Saved in:
2
How does work autonomy in human-robot collaboration affect hotel employees' work and health outcomes? : role of job insecurity and person-job fit
Li, Jia-Min
;
Zhang, Ruoxi
;
Wu, Tung-Ju
;
Mao, Mengyu
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457827
Saved in:
3
The dualistic model of passion and the service quality of five-star hotel employees during the COVID-19 pandemic
Wu, Tung-Ju
;
Li, Jia-Min
;
Wang, Yu-Shu
;
Zhang, Ruo-Xi
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014325607
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