Tanaka, Shoji; Kim, Changju; Takahashi, Hiroyuki; … - In: Cogent business & management 11 (2024) 1, pp. 1-20
Although prior studies have shown that consumers who perceive brand authenticity are more likely to spread word … destination in Japan, we confirm that a company's commitment to the brand's roots, as inferred from brand authenticity, mediates … the relationship between brand authenticity and positive WOM. Additionally, we show that this indirect effect is …