Search Results - subject:"CLIENT SATISFACTION"

Extending the scope of hotel client reactions to employee injustice : hotel employer reviews on the Internet

Melián-González, Santiago; Bulchand-Gidumal, Jacques - In: International journal of hospitality management 63 (2017), pp. 93-100

Persistent link: https://www.econbiz.de/10011705784

Benchmarking construction industry, company and project performance by participants' evaluation

Kärnä, Sami; Junnonen, Juha-Matti - In: Benchmarking : an international journal ; BIJ 23 (2016) 7, pp. 2092-2108

Persistent link: https://www.econbiz.de/10011548321

Alternative paths to high consulting fees : a fuzzy-set analysis

Lassala, Carlos; Carmona, Pedro; Momparler, Alexandre - In: Journal of business research : JBR 69 (2016) 4, pp. 1367-1371

Persistent link: https://www.econbiz.de/10011447271

Success factors of management consulting

Bronnenmayer, Matias; Wirtz, Bernd W.; Göttel, Vincent - In: Review of managerial science 10 (2016) 1, pp. 1-34

Persistent link: https://www.econbiz.de/10011669889

Benchmarking construction industry, company and project performance by participants’ evaluation

Kärnä, Sami; Junnonen, Juha-Matti - In: Benchmarking: An International Journal 23 (2016) 7, pp. 2092-2108

. The evaluation method is based on soft, subjective measures, such as client satisfaction and project participants …. Practical implications Client satisfaction and project participants’ satisfaction have been identified as one of the key factors …

Persistent link: https://www.econbiz.de/10014684136

The Role and Importance of the Modern Comerce in Organizations

Olimpia, Susanu Irina; Nicoleta, Cristache; … - In: Ovidius University Annals, Economic Sciences Series X (2010) 2, pp. 765-769

Pressure from the competition existent on the market, as well as the current conjuncture, determine organizations to use and respect merchandising techniques in order to ensure a successful image. Merchandising is a notion which refers both to adapting the prior and post sales services system to...

Persistent link: https://www.econbiz.de/10010631899

Quality of consulting services and consulting fees

Momparler, Alexandre; Latorre Carmona, Pedro; Lassala, … - In: Journal of business research : JBR 68 (2015) 7, pp. 1458-1462

Persistent link: https://www.econbiz.de/10011297921

Quality of consulting services and consulting fees

Momparler, Alexandre; Carmona, Pedro; Lassala, Carlos - In: Journal of Business Research 68 (2015) 7, pp. 1458-1462

service quality attributes, this study notes that client satisfaction with consulting team positively and strongly affects … consulting fees. A dimension of consulting client satisfaction, which is not a consulting service quality attribute, is the …

Persistent link: https://www.econbiz.de/10011264122

MANAGERIAL CHALLENGES IN THE RELATIONSHIP BETWEEN PERFORMANCE AND EFFICIENCY

Constantinescu, Liliana Aurora; Morar, Ioan Adrian - In: Review of General Management 9 (2009) 1, pp. 112-120

Descendents of the original model based on democracy, transparency and closeness to the client as an associate member and co-owner, cooperative banks contribute to stability and competitiveness of the economic and financial system. This role was stressed by all financial analysts who believe...

Persistent link: https://www.econbiz.de/10005011975

РОЛЬ ПОВЫШЕНИЯ КАЧЕСТВА ИНВЕСТИЦИОННЫХ УСЛУГ В РАЗВИТИИ ФОНДОВОГО РЫНКА В РОССИИ

АСЛАНОВИЧ, АРГАШОКОВ РОМАН - In: ИЗВЕСТИЯ … (2009) 3, pp. 93-95

Статья посвящена оценке влияния качества инвестиционных услуг на развитие экономики России через развитие российского фондового рынка. В статье...

Persistent link: https://www.econbiz.de/10011221721