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Search: subject:"CRM dimensions"
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Business analyst : a refereed journal of Shri Ram College of Commerce
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International journal of hospitality management
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Management dynamics in the knowledge economy
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ECONIS (ZBW)
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Customer relationship management : websites analysis of the top ten consumer goods companies
Rîpa, Alexandru Ioan
;
Nicolescu, Luminița
- In:
Management dynamics in the knowledge economy
11
(
2023
)
4/42
,
pp. 352-371
Persistent link: https://www.econbiz.de/10014448679
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2
Analysing CRM system and organizational performance : a balanced score card approach in the hotel industry
Kaur, Jasveen
;
Kaur, Jaspreet
- In:
Business analyst : a refereed journal of Shri Ram …
36
(
2015
)
1
,
pp. 203-218
Persistent link: https://www.econbiz.de/10011533108
Saved in:
3
CRM and the bottom line : do all
CRM
dimensions
affect firm performance?
Josiassen, Alexander
;
Assaf, A. Georges
;
Cvelbar, …
- In:
International journal of hospitality management
36
(
2014
),
pp. 130-136
Persistent link: https://www.econbiz.de/10010239305
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