Harraf, Abe; Soltwisch, Brandon William; Talbott, Kaitlyn - In: Managing global transitions : international research journal 14 (2016) 4, pp. 385-401
changes in their environment. However, little is known about the underlying causes of complacency and what managers can do to … prevent it. This article identifies sources of complacency in four major areas: process, people, structure, and culture … to complacency in their organizations. …