Search Results - subject:"Consumer feedback"

Understanding the link between customer feedback metrics and firm performance

Agag, Gomaa; Durrani, Baseer Ali; Shehawy, Yasser Moustafa - In: Journal of retailing and consumer services 73 (2023), pp. 1-16

Persistent link: https://www.econbiz.de/10014303148

Ratings, reviews, recommendations and the consumption of cultural goods

Belleflamme, Paul; Peitz, Martin - 2019

Persistent link: https://www.econbiz.de/10011993561

Positioning of tourist destinations in the digital era: a review of online customer feedback

Tripathi, Gaurav; Wasan, Parul - In: Worldwide Hospitality and Tourism Themes 13 (2021) 2, pp. 275-290

Purpose The purpose of this paper is to identify features of online content that create engagement amongst consumers by exploring online customer feedback from the world’s leading tourist website (s). This paper also attempts to unveil the factors based on customer reviews, which will be vital...

Persistent link: https://www.econbiz.de/10015038253

Which consumer feedback metrics are the most valuable in driving consumer expenditure in the tourism industries? : a view from macroeconomic perspective

Agag, Gomaa; Eid, Riyad - In: Tourism management : research, policies, practice 80 (2020), pp. 1-15

Persistent link: https://www.econbiz.de/10012237347

Understanding the topics of export cross-border e-commerce consumers feedback : an LDA approach

Mou, Jian; Ren, Gang; Qin, Chunxiu; Kurcz, Kerry - In: Electronic commerce research 19 (2019) 4, pp. 749-777

Persistent link: https://www.econbiz.de/10012126597

Reputation and prices on the e-market : evidence from a major French platform

Jolivet, Grégory; Jullien, Bruno; Postel-Vinay, Fabien - In: International journal of industrial organization 45 (2016), pp. 59-75

Persistent link: https://www.econbiz.de/10011650856

Electronic word-of-mouth impacts on consumer behavior : exploratory and experimental studies

Sandes, Fabio Shimabukuro; Urdan, André Torres - In: Journal of international consumer marketing 25 (2013) 3, pp. 181-197

Persistent link: https://www.econbiz.de/10009761423