//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Customer-to-customer"
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
61
Relationship marketing
61
Consumer behaviour
48
Konsumentenverhalten
47
Customer satisfaction
22
Dienstleistungsqualität
22
Service quality
22
Kundenzufriedenheit
19
Customer-to-customer interaction
18
Kundenintegration
18
Customer integration
17
Customer-to-customer interactions
14
Customer-to-customer
13
Betriebliche Wertschöpfung
12
Value creation
12
Dienstleistungsmarketing
11
Services marketing
11
Social Web
10
Social web
10
Customer service
9
Kundenservice
9
Customer value
8
Dienstleistungsmanagement
8
Kundenwert
8
Service management
8
Social relations
8
Soziale Beziehungen
8
customer-to-customer interaction
8
Viral marketing
7
Virales Marketing
7
E-commerce
6
Co-creation
5
Customer engagement
5
Electronic Commerce
5
Internet marketing
5
Netnography
5
Online retailing
5
Online-Handel
5
Online-Marketing
5
Confidence
4
more ...
less ...
Online availability
All
Undetermined
79
Free
7
Type of publication
All
Article
98
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
76
Aufsatz in Zeitschrift
76
research-article
12
Article
2
Aufsatz im Buch
2
Book section
2
Hochschulschrift
2
Conference paper
1
Konferenzbeitrag
1
Thesis
1
conceptual-paper
1
review-article
1
more ...
less ...
Language
All
English
91
German
5
Undetermined
4
Author
All
Benkenstein, Martin
4
Gursoy, Dogan
4
Uhrich, Sebastian
4
Braun, Corina
3
Bruhn, Manfred
3
Buhalis, Dimitrios
3
Hadwich, Karsten
3
Kim, Hyun Sik
3
Kim, Seo Young
3
Moital, Miguel
3
Nicholls, Richard
3
Rihova, Ivana
3
Stumpf, Marcus
3
Yi, Youjae
3
Anaya, Gerardo Joel
2
Baillod, Chloé
2
Basso, Kenny
2
Batt, Verena
2
Brennan, Ross
2
Broilo, Patricia Liebesny
2
Choi, Beom Joon
2
Curth, Susanne
2
Ekpo, Akon E.
2
Espartel, Lélis Balestrin
2
Furrer, Olivier
2
Furuoka, Fumitaka
2
Gouthro, Mary Beth
2
Grierson, Stuart
2
Hartl, Barbara
2
Hofmann, Eva
2
Landry, Mikèle
2
Line, Nathaniel D.
2
Martin, Charles L.
2
Miao, Li
2
Nguyen Bac Nguyen
2
Penz, Elfriede
2
Riley, Breagin K.
2
Sameer Kumar
2
Thomas, Kevin D.
2
Tomazelli, Joana
2
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
1
Published in...
All
The journal of services marketing
13
Journal of Services Marketing
8
International journal of hospitality management
7
Journal of business research : JBR
5
Journal of service management
4
Journal of travel and tourism marketing
4
Journal of Service Management
3
Journal of retailing and consumer services
3
The service industries journal
3
Tourism management : research, policies, practice
3
European Sport management quarterly : ESMQ
2
International journal of contemporary hospitality management
2
Journal of the Academy of Marketing Science
2
Service Business
2
Service business
2
Tourism management perspectives : TMP
2
A Research Agenda for Service Marketing
1
Arab Economic and Business Journal
1
Arab economic and business journal
1
Business Horizons
1
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
1
Electronic commerce research
1
International Journal of Contemporary Hospitality Management
1
International journal of bank marketing
1
International journal of consumer studies
1
International journal of economics and finance
1
International journal of enterprise network management
1
Journal of Business Research
1
Journal of Consumer Marketing
1
Journal of business economics and management
1
Journal of customer behaviour
1
Journal of financial economics
1
Journal of global marketing
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality and tourism insights
1
Journal of hospitality marketing & management
1
Journal of promotion management : innovations in planning and applied research
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Journal of strategic marketing
1
Kundenintegration & Customer Empowerment
1
more ...
less ...
Source
All
ECONIS (ZBW)
80
Other ZBW resources
14
RePEc
4
EconStor
2
Showing
1
-
10
of
100
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Curbing
customer-to-customer
misbehavior contagion in the sharing economy
Danatzis, Ilias
;
Möller-Herm, Jana
;
Herm, Steffen
- In:
Journal of business research : JBR
173
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014547914
Saved in:
2
Customer-to-customer
communication : referral of high and low involvement products through stimulated word-of-mouth
Bifkovics, Bettina
;
Malota, Erzsébet
;
Faria, Luciana N.
; …
- In:
Journal of promotion management : innovations in …
30
(
2024
)
2
,
pp. 204-226
Persistent link: https://www.econbiz.de/10014447610
Saved in:
3
Managing
customer-to-customer
interactions : revisiting older models for a fresh perspective
Furrer, Olivier
;
Landry, Mikèle
;
Baillod, Chloé
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 71-86
Persistent link: https://www.econbiz.de/10014473586
Saved in:
4
An extensive framework of
customer-to-customer
value co-creation practices : a study in a running event context
Nguyen Bac Nguyen
;
Menezes, João
- In:
Services marketing quarterly
45
(
2024
)
2
,
pp. 182-224
Persistent link: https://www.econbiz.de/10014566259
Saved in:
5
Toward an attitude-based path to co-creation : exploring customer engagement in new product development
Ramsey, Jase R.
;
Lorenz, Melanie P.
;
Roy, Douglas
; …
- In:
Journal of global marketing
37
(
2024
)
1
,
pp. 62-77
Persistent link: https://www.econbiz.de/10014515032
Saved in:
6
Customer-to-customer
interactions in the sport fan context : typology, framework (C2CIF) and directions for future research
Uhrich, Sebastian
;
Grohs, Reinhard
;
Koenigstorfer, Joerg
- In:
Journal of service management
35
(
2024
)
1
,
pp. 53-70
Persistent link: https://www.econbiz.de/10014456578
Saved in:
7
The future of research on
customer-to-customer
interaction (CCI)
Nicholls, Richard
- In:
A Research Agenda for Service Marketing
,
(pp. 183-221)
.
2024
Persistent link: https://www.econbiz.de/10014517969
Saved in:
8
Promoting electronic
customer-to-customer
interaction : evidence from social commerce sites
Zhou, Ying
;
Furuoka, Fumitaka
;
Sameer Kumar
- In:
The service industries journal
44
(
2024
)
11/12
,
pp. 873-899
Persistent link: https://www.econbiz.de/10015050136
Saved in:
9
The antecedents and outcomes of electronic
customer-to-customer
interaction : a PLS-SEM and fsQCA approach
Zhou, Ying
;
Zhang, Yuqiang
;
Furuoka, Fumitaka
;
Sameer Kumar
- In:
Journal of research in interactive marketing : …
18
(
2024
)
5
,
pp. 836-864
Persistent link: https://www.econbiz.de/10015062982
Saved in:
10
Conceptualization and model development of
customer-to-customer
encounter quality (CCEQ) in service settings
Kim, Hyun Sik
;
Lee, Jun Youb
;
La, Suna
;
Choi, Beom Joon
- In:
Psychology & marketing
35
(
2018
)
6
,
pp. 463-476
Persistent link: https://www.econbiz.de/10011970135
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->