Ashton, Mark; Tuomi, Aarni; Backman, Peter - In: Journal of Hospitality and Tourism Insights 6 (2022) 5, pp. 1730-1754
pandemic, is causing a paradigm shift in the food service sector. However, there is a lack of hospitality management research … and proposes a research agenda for ghost production in the context of food service. Design/methodology/approach This paper … uses the Servuction model to explore, define and model the radical separation between food service production sites, points …