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Search: subject:"Incivility"
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Arbeitsverhalten
199
Work behaviour
199
Incivility
55
Job satisfaction
48
Emotion
46
Arbeitszufriedenheit
44
Beziehungsmarketing
44
Relationship marketing
44
Customer incivility
43
Workplace incivility
42
Stress
41
Work stress
41
Social behaviour
37
Soziales Verhalten
37
incivility
33
Consumer behaviour
31
Dienstleistungsqualität
31
Konsumentenverhalten
31
Service quality
31
Betriebsklima
26
Work climate
26
workplace incivility
26
Organizational behaviour
25
Social norm
25
Soziale Norm
25
Verhalten in Organisationen
25
Leistungsmotivation
24
Work motivation
24
Personality psychology
23
Persönlichkeitspsychologie
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Employee retention
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Führungsstil
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Leadership style
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Mitarbeiterbindung
22
Emotional exhaustion
21
Job performance
20
Arbeitsleistung
19
Customer satisfaction
18
Kundenzufriedenheit
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Arbeitspsychologie
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research-article
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English
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Hur, Won-Moo
10
De Clercq, Dirk
8
Azeem, Muhammad Umer
6
Shin, Yuhyung
6
Ul Haq, Inam
6
Alola, Uju Violet
5
Hershcovis, M. Sandy
5
Itzkovich, Yariv
5
Abubakar, A. Mohammed
4
Alola, Andrew Adewale
4
Han, Su-Jin
4
Qu, Hailin
4
Reich, Tara C.
4
Walsh, Benjamin M.
4
Aisjah, Siti
3
Antoci, Angelo
3
Asongu, Simplice
3
Bani-Melhem, Shaker
3
Bonelli, Laura
3
Cheng, Bao
3
Cho, Meehee
3
Cortina, Lilia M.
3
Daniels, Shanna R.
3
Gustiawan, Deni
3
Hameed, Zahid
3
Indrawati, Nur Khusniyah
3
Jensen, Jaclyn M.
3
Kabat-Farr, Dana
3
Liu, Jing
3
McCarthy, Kimberly
3
Moon, Tae Won
3
Paglieri, Fabio
3
Sabatini, Fabio
3
Yang, Mengxi
3
Abid, Ghulam
2
Aboobaker, Nimitha
2
Agarwal, Upasna A.
2
Ahmed, Alia
2
Al-Hawari, Mohd Ahmad
2
Amarnani, Rajiv K.
2
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Department of Leadership, Foundations, and Human Resource Education
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London School of Economics (LSE)
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International journal of hospitality management
18
Journal of business and psychology
11
Journal of business research : JBR
7
International journal of contemporary hospitality management
6
Organization management journal : official journal of the Eastern Academy of Management
6
Human relations : towards the integration of the social sciences
5
Journal of management & organization : JMO
5
Journal of managerial psychology
5
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
5
Journal of organizational effectiveness : people and performance ; JOEPP
5
Journal of retailing and consumer services
5
Personnel review
5
Asia Pacific journal of management
4
Journal of vocational behavior
4
Leadership & organization development journal
4
The journal of management development
4
The journal of services marketing
4
Group & organization management : an international journal
3
International journal of human resource management
3
International journal of manpower
3
Journal of business ethics : JOBE
3
Journal of hospitality and tourism insights
3
Journal of hospitality marketing & management
3
Journal of management
3
Journal of management : JOM
3
Management decision
3
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
3
The service industries journal
3
Tourism management : research, policies, practice
3
Tourism management perspectives : TMP
3
Business horizons
2
Career development international
2
Human resource development review
2
International journal of management practice : IJMP
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of leadership & organizational studies : JLOS
2
Journal of organizational behavior : OB ; the international journal of industrial, occupational and organizational psychology and behavior
2
Journal of service research
2
Journal of service theory and practice
2
Management research review
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ECONIS (ZBW)
249
Other ZBW resources
19
EconStor
8
RePEc
6
BASE
2
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61
How to prevent
incivility
from women employees? : the role of psychological contract violation, aggressive reciprocal attitude and conscientiousness
Gervasi, Deborah
;
Faldetta, Guglielmo
;
Zollo, Lamberto
- In:
International journal of manpower
44
(
2023
)
4
,
pp. 599-617
Persistent link: https://www.econbiz.de/10014311994
Saved in:
62
Workplace
incivility
during organizational socialization : how new managers, varying in moral identity, perceive (mis)fit
Quan Hong Nguyen
;
Linh Phuong Vu
- In:
Journal of managerial psychology
38
(
2023
)
5
,
pp. 373-385
Persistent link: https://www.econbiz.de/10014314234
Saved in:
63
Examining the pathway linking workplace
incivility
and employee well-being : a study among frontline hotel employees in India
Kuriakose, Vijay
;
Paul Vincent, Maria Tresita
;
Bishwas, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
7
,
pp. 2465-2480
Persistent link: https://www.econbiz.de/10014314790
Saved in:
64
Such a high cost : the positive effect of leader humor on employee
incivility
via psychological safety
Yuan, Yue
;
Zhang, Qi
;
Yang, Mengxi
- In:
Asian business & management
22
(
2023
)
2
,
pp. 529-548
Persistent link: https://www.econbiz.de/10014327729
Saved in:
65
Family
incivility
, emotional exhaustion, and hotel employees' outcomes : a moderated mediation model
Yan, Zhen
;
Mansor, Zuraina Dato’
;
Choo, Wei Chong
- In:
International journal of contemporary hospitality management
35
(
2023
)
9
,
pp. 3053-3076
Persistent link: https://www.econbiz.de/10014334278
Saved in:
66
Workplace
incivility
and frontline employees' capacity to satisfy customers : what stands in-between?
Nguyen Hong Quan
;
Vu Phuong Linh
;
Pham Ngoc Anh
;
Vu …
- In:
International journal of process management and …
15
(
2023
)
1
,
pp. 107-130
Persistent link: https://www.econbiz.de/10014334932
Saved in:
67
Why can customer
incivility
be contagious in the service context? : a resource scarcity perspective
Zhan, Xiaojun
;
Guo, Yirong
;
Yang, Yang
;
Li, Zhicheng
; …
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014282503
Saved in:
68
The effect of customer
incivility
on employees' work effort and intention to quit : mediating role of job satisfaction
Doğantekin, Ali
;
Boǧan, Erhan
;
Dedeoğlu, Bekir Bora
- In:
Tourism management perspectives : TMP
45
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014283435
Saved in:
69
Subjective well-being in the relationship between workaholism and workplace
incivility
: the moderating role of gender
Taheri, Fatemeh
;
Naderibeni, Nahid
;
Mirzamani, Azam
- In:
Journal of organizational effectiveness : people and …
10
(
2023
)
1
,
pp. 43-59
Persistent link: https://www.econbiz.de/10014301863
Saved in:
70
Exploring the effect of workplace
incivility
on job outcomes : testing the mediating effect of emotional exhaustion
Parray, Zahoor Ahmad
;
Ul Islam, Shahbaz
;
Shah, Tanveer Ahmad
- In:
Journal of organizational effectiveness : people and …
10
(
2023
)
2
,
pp. 161-179
Persistent link: https://www.econbiz.de/10014301890
Saved in:
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