Nguyen Kim Thoa; Dam Tri Cuong - In: Global business and finance review 29 (2024) 5, pp. 176-186
Purpose: This study examines how brand experience affects eWOM by considering brand love and brand loyalty as mediators in consumer electronic sector. Design/methodology/approach: A data survey was conducted in Ho Chi Minh City, Vietnam, with 350 eligible respondents via Google Forms. The...