A large part of valued-added mobile services are free for consumers' use. To enjoy these services, however, consumers have to pay for the mobile phone handsets, and for the mobile Internet as well. This study, therefore, aims to estimate the implicit price consumers are willing to pay for these...

Purpose The purpose of this paper is to investigate the multidimensional concept of mobile banking service quality (security/privacy, practicity, design/aesthetics, enjoyment and sociality) and the impact of the latter on the quality of the relationship (commitment, trust and satisfaction)...

Process management technology constitutes a crucial component of service-oriented environments as it facilitates the composition of services at design time and their orchestration at run time. In this context, high flexibility is required as business functions must be quickly adaptable to cope...