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Search: subject:"Online Customer Experience"
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Consumer behaviour
27
Konsumentenverhalten
27
Online retailing
26
Online-Handel
26
Beziehungsmarketing
24
Relationship marketing
24
Internet marketing
22
Online-Marketing
22
Online customer experience
19
Customer satisfaction
18
Kundenzufriedenheit
18
E-commerce
15
Electronic Commerce
14
Website
13
online customer experience
10
Social Web
8
Social web
8
Einzelhandel
7
Retail trade
7
Customer experience
5
Dienstleistungsqualität
4
Service quality
4
Social media
4
Customer integration
3
Emotion
3
Internet
3
Kundenintegration
3
TAM
3
e-commerce
3
Bibliometrics
2
Bibliometrie
2
Co-creation
2
Confidence
2
Digitale Dienste
2
E-retailing
2
Experiment
2
Food retailing
2
Food trade
2
Lebensmitteleinzelhandel
2
Lebensmittelhandel
2
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27
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31
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28
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28
research-article
3
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English
31
Author
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Deshwal, Pankaj
3
Goyal, Mehak
3
Klaus, Philipp
3
Andrews, Lynda
2
Anjaly, Bhawna
2
Anshu, Kumari
2
Bhattacharya, Arijit
2
Bilgihan, Anil
2
Gaur, Loveleen
2
Kandampully, Jay
2
Kumar, Amresh
2
Martin, Jillian
2
Mortimer, Gary
2
Srivastava, Manjari
2
Al Khateeb, Amr
1
Alnawas, Ibrahim
1
Anurag Singh
1
Bansal, Ishita
1
Barari, Mojtaba
1
Bleier, Alexander
1
Bouzaabia, Olfa
1
Bouzaabia, Rym
1
Braga, Beatriz
1
Cachero-Martínez, Silvia
1
Capatina, Alexandru
1
Dampérat, Maud
1
Dias, Joana Carmo
1
El Euch Maalej, Mariem
1
Emrich, Oliver
1
Fazal e Hasen, Syed
1
Grewal, Dhruv
1
Gurmeet Singh
1
Harmeling, Colleen M.
1
Hensel, Przemysław
1
Herhausen, Dennis
1
Hu, Zongwei
1
Jaiswal, Shefali
1
Jeannot, Florence
1
Jongmans, Eline
1
Kacprzak, Agnieszka
1
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Journal of retailing and consumer services
6
International journal of internet marketing and advertising : IJIMA
2
Global business review
1
International Journal of Quality and Service Sciences
1
International Journal of Retail & Distribution Management
1
International entrepreneurship and management journal
1
International journal of business and economics
1
International journal of consumer studies
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of hospitality management
1
International journal of market research
1
International journal of quality and service sciences
1
International journal of retail & distribution management
1
International journal of retail and distribution management
1
Journal of Services Marketing
1
Journal of business research : JBR
1
Journal of digital banking
1
Journal of global marketing
1
Journal of international marketing
1
Journal of marketing
1
Journal of marketing research
1
Paradigm : the journal of Institute of Management Technology
1
Services marketing quarterly
1
The international review of retail, distribution and consumer research
1
The journal of services marketing
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ECONIS (ZBW)
28
Other ZBW resources
3
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1
Navigating on mobile shopping applications : examining the interplay among
online
customer
experience
, customer brand relationships and customer citizenship behavior
Bansal, Ishita
;
Thakur, Anand
- In:
Services marketing quarterly
45
(
2024
)
3
,
pp. 256-295
Persistent link: https://www.econbiz.de/10015049444
Saved in:
2
Online
customer
experience
: a review based on theories
Goyal, Mehak
;
Deshwal, Pankaj
- In:
International journal of internet marketing and …
21
(
2024
)
1/2
,
pp. 84-117
Persistent link: https://www.econbiz.de/10015066818
Saved in:
3
Online
customer
experience
: a review and research agenda
Goyal, Mehak
;
Deshwal, Pankaj
- In:
International journal of internet marketing and …
20
(
2024
)
3/4
,
pp. 229-271
Persistent link: https://www.econbiz.de/10015065532
Saved in:
4
Exploring online consumer experiences and experiential emotions offered by travel websites that accept cryptocurrency payments
Luo, Jian Ming
;
Hu, Zongwei
;
Law, Chun Hung Roberts
- In:
International journal of hospitality management
119
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10015069858
Saved in:
5
How footwear companies can use online CX to WOW customers
Silva, Susana C.
;
Dias, Joana Carmo
;
Braga, Beatriz
- In:
International journal of retail and distribution management
51
(
2023
)
4
,
pp. 465-483
Persistent link: https://www.econbiz.de/10014281078
Saved in:
6
Engaging business customers through online experiences in different cultures
Weiger, Welf Hermann
- In:
Journal of international marketing
31
(
2023
)
3
,
pp. 59-79
Persistent link: https://www.econbiz.de/10014368373
Saved in:
7
Exploring
online
customer
experience
: a systematic literature review and research agenda
Kacprzak, Agnieszka
;
Hensel, Przemysław
- In:
International journal of consumer studies
47
(
2023
)
6
,
pp. 2583-2608
Persistent link: https://www.econbiz.de/10014427348
Saved in:
8
Twenty years of
online
customer
experience
: a bibliometric review and research agenda
Goyal, Mehak
;
Deshwal, Pankaj
- In:
International journal of electronic marketing and …
13
(
2022
)
2
,
pp. 137-156
Persistent link: https://www.econbiz.de/10013255646
Saved in:
9
Toward a luxury restaurant renewal : antecedents and consequences of digitalized gastronomy experiences
Jeannot, Florence
;
Dampérat, Maud
;
Salvador, Marielle
; …
- In:
Journal of business research : JBR
146
(
2022
),
pp. 518-539
Persistent link: https://www.econbiz.de/10013271438
Saved in:
10
Customer experience : extracting topics from tweets
Mishra, Manit
- In:
International journal of market research
64
(
2022
)
3
,
pp. 334-353
Persistent link: https://www.econbiz.de/10013257987
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