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Search: subject:"Segmented kano perspective"
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Consumer behaviour
3
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Avoiding and averting returns
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Customer perspective
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Customer satisfaction
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Einzelhandel
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Fashion
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Kano (method)
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Generation Y
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Kano model
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Multichannel shopping
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New online shop technologies
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Segmented Kano perspective
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Stage-gate approach
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Technischer Fortschritt
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Technological change
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Vertriebsweg
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segmented Kano perspective
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service and technology in physical stores
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Baier, Daniel
4
Brand, Benedikt M.
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Rese, Alexandra
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Stöcker, Björn
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Schlee, Tobias
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Journal of Business Economics
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New insights in online fashion retail returns from a customers’ perspective and their dynamics
Stöcker, Björn
;
Baier, Daniel
;
Brand, Benedikt M.
- In:
Journal of Business Economics
91
(
2021
)
8
,
pp. 1149-1187
hierarchy regarding monetary and non-monetary measures. By applying a new method, the
segmented
Kano
perspective
, we found …
Persistent link: https://www.econbiz.de/10014502066
Saved in:
2
New insights in online fashion retail returns from a customers' perspective and their dynamics
Stöcker, Björn
;
Baier, Daniel
;
Brand, Benedikt M.
- In:
Journal of business economics : JBE
91
(
2021
)
8
,
pp. 1149-1187
Persistent link: https://www.econbiz.de/10012653335
Saved in:
3
How to increase multichannel shopping satisfaction? : an adapted Kano based stage-gate approach to select new technologies
Baier, Daniel
;
Rese, Alexandra
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012389991
Saved in:
4
The need for services and technologies in physical fast fashion stores : Generation Y's opinion
Rese, Alexandra
;
Schlee, Tobias
;
Baier, Daniel
- In:
Journal of marketing management : JMM ; journal of the …
35
(
2019
)
15/16
,
pp. 1437-1459
Persistent link: https://www.econbiz.de/10012178637
Saved in:
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