Search Results - subject:"Service offering"

Examining the influence of service additions on manufacturing firms' bankruptcy likelihood

Benedettini, Ornella; Swink, Morgan; Neely, Andy D. - In: Industrial marketing management : the international … 60 (2017), pp. 112-125

Persistent link: https://www.econbiz.de/10011672056

Service productisation : systematising and defining an offering

Harkonen, Janne; Tolonen, Arto; Haapasalo, Harri - In: Journal of service management 28 (2017) 5, pp. 936-971

Persistent link: https://www.econbiz.de/10011801843

Developing and validating a multi-dimensional scale for operationalizing industrial service offering

Partanen, Jukka; Kohtamäki, Marko; Parida, Vinit; … - In: Journal of Business & Industrial Marketing 32 (2017) 2, pp. 295-309

industrial service offering. Design/methodology/approach The scale and its constructs are developed by combining the key insights … operationalizing the scope of industrial service offering. In addition, the identified service categories (i.e. pre-sales services …

Persistent link: https://www.econbiz.de/10014844428

Service productisation: systematising and defining an offering

Harkonen, Janne; Tolonen, Arto; Haapasalo, Harri - In: Journal of Service Management 28 (2017) 5, pp. 936-971

extensive literature review. Findings SP has been found to play a role in systematising and tangibilising a service offering and …

Persistent link: https://www.econbiz.de/10014894766

The augmented convention offering : the impact of destination and product images on attendees' perceived benefits

Mody, Makarand Amrish; Gordon, Susan; Lehto, Xinran Y.; … - In: Tourism analysis : an interdisciplinary tourism & … 21 (2016) 1, pp. 1-15

Persistent link: https://www.econbiz.de/10011491737

Service decomposition : a conceptual analysis of modularizing services

Eissens-van der Laan, Monique; Broekhuis, Manda; … - In: International journal of operations & production … 36 (2016) 3, pp. 308-331

Persistent link: https://www.econbiz.de/10011558887

Service decomposition: a conceptual analysis of modularizing services

Eissens-van der Laan, Monique; Broekhuis, Manda; van … - In: International Journal of Operations & Production Management 36 (2016) 3, pp. 308-331

Purpose – Applying “modularity” principles in services is gaining in popularity. The purpose of this paper is to enrich existing service modularity theory and practice by exploring how services are being decomposed and how the modularization aim and the routineness of the service(s)...

Persistent link: https://www.econbiz.de/10014791661

Developing the concept of life-cycle service offering

Rabetino, Rodrigo; Kohtamäki, Marko; Lehtonen, Heini; … - In: Industrial marketing management : the international … 49 (2015), pp. 53-66

Persistent link: https://www.econbiz.de/10011373947

Determinants of the customer's perception of innovativeness : an investigation in educational services

Nguyen, Nha; Marcoux, Gilles; Guihur, Izold - In: International journal of innovation management 19 (2015) 4, pp. 1-22

Persistent link: https://www.econbiz.de/10011386184

Developing a service offering for a logistical service provider : case of local food supply chain

Martikainen, Antti; Niemi, Petri; Pekkanen, Petra - In: International journal of production economics 157 (2014), pp. 318-326

Persistent link: https://www.econbiz.de/10010437454