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Search: subject:"Zufriedenheit"
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Subject
All
Customer satisfaction
13,751
Kundenzufriedenheit
13,751
Arbeitszufriedenheit
12,567
Job satisfaction
12,256
Satisfaction
10,241
Zufriedenheit
10,047
Dienstleistungsqualität
6,410
Service quality
6,410
Konsumentenverhalten
5,962
Consumer behaviour
5,958
Beziehungsmarketing
5,642
Relationship marketing
5,635
Lebensqualität
4,540
Quality of life
4,473
Deutschland
2,833
Mitarbeiterbindung
2,717
Employee retention
2,716
Germany
2,682
Arbeitsverhalten
2,401
Work behaviour
2,394
Leistungsmotivation
2,085
Work motivation
2,075
Human Resource Management
1,594
Personalmanagement
1,593
Emotion
1,590
Arbeitskräfte
1,589
Workforce
1,589
Schätzung
1,540
Estimation
1,487
USA
1,414
United States
1,380
Führungsstil
1,243
Arbeitsmobilität
1,241
Leadership style
1,240
Labour mobility
1,237
Großbritannien
1,182
job satisfaction
1,154
Arbeitsbedingungen
1,152
United Kingdom
1,151
Working conditions
1,133
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Online availability
All
Undetermined
11,883
Free
9,135
Type of publication
All
Article
23,792
Book / Working Paper
10,523
Journal
34
Other
1
Type of publication (narrower categories)
All
Article in journal
21,790
Aufsatz in Zeitschrift
21,790
Graue Literatur
3,617
Non-commercial literature
3,617
Working Paper
3,266
Arbeitspapier
3,049
Aufsatz im Buch
1,963
Book section
1,963
Hochschulschrift
771
Thesis
492
Collection of articles of several authors
329
Sammelwerk
329
Aufsatzsammlung
245
Case study
226
Fallstudie
226
Conference paper
191
Konferenzbeitrag
191
Dissertation u.a. Prüfungsschriften
158
Konferenzschrift
77
Collection of articles written by one author
68
Sammlung
68
Ratgeber
56
Reprint
46
Guidebook
44
Amtsdruckschrift
42
Government document
42
Bibliografie enthalten
38
Bibliography included
38
Conference proceedings
37
Handbook
27
Handbuch
27
Article
25
Umfrage
24
Lehrbuch
23
Statistik
19
Systematic review
18
Übersichtsarbeit
18
Textbook
16
Interview
13
Bibliografie
11
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Language
All
English
31,700
German
2,382
Undetermined
132
French
63
Spanish
27
Italian
24
Polish
13
Swedish
9
Portuguese
7
Czech
5
Danish
3
Norwegian
3
Russian
3
Romanian
2
Serbian
2
Japanese
1
Dutch
1
Turkish
1
Ukrainian
1
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Author
All
Oswald, Andrew J.
173
Clark, Andrew E.
144
Stutzer, Alois
137
Frey, Bruno S.
123
Blanchflower, David G.
121
Powdthavee, Nattavudh
100
Bryson, Alex
96
Helliwell, John F.
87
Welsch, Heinz
83
Han, Heesup
79
Wolfers, Justin
64
Bjørnskov, Christian
63
Graham, Carol
63
Homburg, Christian
63
Knabe, Andreas
60
Akay, Alpaslan
59
Wagner, Gert G.
59
Ferrer-i-Carbonell, Ada
58
Fischer, Justina A. V.
56
Senik-Leygonie, Claudia
56
Stevenson, Betsey
54
Easterlin, Richard A.
52
Frijters, Paul
52
Proto, Eugenio
52
Karatepe, Osman M.
51
Binder, Martin
50
Headey, Bruce
48
Becchetti, Leonardo
47
Sousa-Poza, Alfonso
46
Hetschko, Clemens
45
Siddiqui, Danish Ahmed
45
Chadi, Adrian
44
Schöb, Ronnie
43
D'Ambrosio, Conchita
42
Nikolova, Milena
42
Wang, Shun
42
Dreher, Axel
40
Praag, Bernard M. S. van
40
Dolan, Paul
39
Huang, Haifang
39
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Institution
All
National Bureau of Economic Research
142
Springer Fachmedien Wiesbaden
50
OECD
36
Verlag Dr. Kovač
17
Forschungsinstitut zur Zukunft der Arbeit
14
Edward Elgar Publishing
12
Books on Demand GmbH <Norderstedt>
10
European Foundation for the Improvement of Living and Working Conditions
10
Nomos Verlagsgesellschaft
8
Information Resources Management Association
7
Institut für Arbeitsmarkt- und Berufsforschung (IAB)
6
Melbourne Institute of Applied Economic and Social Research
6
Shaker Verlag
6
De Gruyter Oldenbourg
5
Deutsches Institut für Wirtschaftsforschung
5
Erasmus Research Institute of Management
5
IGI Global
5
London School of Economics and Political Science
5
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
5
Technische Universität Braunschweig
5
Universität Mannheim
5
Campus Verlag
4
Center for the Study of Law and Economics <Saarbrücken>
4
Centre for Economic Performance
4
Eric Cuvillier <Firma>
4
Harvard Graduate School of Business Administration
4
Institut für Empirische Wirtschaftsforschung <Zürich>
4
Nordic Council of Ministers
4
Springer-Verlag GmbH
4
Technische Universität Dresden
4
Technische Universität Hamburg
4
Verlag Franz Vahlen
4
Brookings Institution
3
Deutschland / Bundesministerium für Arbeit und Soziales
3
Dpal-vbrug Zhib-vjug Lte-ba
3
ELMIA-Forstmesse <1977, Jönköping>
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Friedrich-Schiller-Universität Jena
3
Haufe-Lexware GmbH & Co. KG
3
Institut für Arbeitsmarkt- und Berufsforschung
3
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Published in...
All
Discussion paper series / IZA
566
International journal of hospitality management
547
Journal of retailing and consumer services
444
Journal of business research : JBR
443
IZA Discussion Paper
310
Journal of vocational behavior
280
The service industries journal
231
International journal of contemporary hospitality management
225
The international journal of human resource management
224
Tourism management : research, policies, practice
222
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
214
The journal of services marketing
214
Journal of hospitality marketing & management
189
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
188
Cogent business & management
187
Journal of travel and tourism marketing
182
Journal of business ethics : JOBE
150
NBER working paper series
141
Working paper / National Bureau of Economic Research, Inc.
136
International journal of human resource management
135
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
130
Tourism management perspectives : TMP
123
Journal of economic behavior & organization : JEBO
119
Journal of managerial psychology
119
SpringerLink / Bücher
116
International journal of happiness and development
114
NBER Working Paper
113
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
112
Journal of business and psychology
110
Journal of career development
106
Services marketing quarterly
106
Journal of air transport management
101
Journal of Asian finance, economics and business : JAFEB
100
Employee relations
99
The TQM journal : the international review of organizational improvement
97
Psychology & marketing
96
Journal of service research : JSR
95
Service business
94
GLO discussion paper
91
International journal of productivity and quality management : IJPQM
91
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Source
All
ECONIS (ZBW)
33,514
USB Cologne (EcoSocSci)
532
EconStor
259
USB Cologne (business full texts)
19
RePEc
18
BASE
3
OLC EcoSci
2
Other ZBW resources
2
ArchiDok
1
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Showing
16,351
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16,360
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34,350
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16351
Perceptual antecedents of voice-to-voice service encounters and their impact on future purchase intentions : evidence from a South Asian country
Buddhika, S. A.
- In:
Journal of customer behaviour
13
(
2014
)
1
,
pp. 43-55
Persistent link: https://www.econbiz.de/10010384229
Saved in:
16352
How customers respond to the assistive intent of an E-retailer?
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
International journal of retail & distribution management
42
(
2014
)
5
,
pp. 369-389
Persistent link: https://www.econbiz.de/10010384614
Saved in:
16353
Managing customer citizenship behavior : a relationship perspective
Balaji, M. S.
- In:
Journal of strategic marketing
22
(
2014
)
3
,
pp. 222-239
Persistent link: https://www.econbiz.de/10010384772
Saved in:
16354
Customer's relative loyalty: an empirical examination
Roy, Sanjit Kumar
;
Butaney, Gul T.
- In:
Journal of strategic marketing
22
(
2014
)
3
,
pp. 206-221
Persistent link: https://www.econbiz.de/10010384773
Saved in:
16355
Show you care : initiating co-creation in service recovery
Xu, Yingzi
;
Marshall, Roger
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
3
,
pp. 369-387
Persistent link: https://www.econbiz.de/10010384971
Saved in:
16356
The cumulative effect of satisfaction with discrete transactions on share of wallet
Keiningham, Timothy
;
Aksoy, Lerzan
;
Malthouse, Edward C.
; …
- In:
Journal of service management
25
(
2014
)
3
,
pp. 310-333
Persistent link: https://www.econbiz.de/10010384976
Saved in:
16357
Broadening the perspective on e-commerce : a comparative analysis of mobile shopping and traditional online shopping
Schramm-Klein, Hanna
;
Wagner, Gerhard
- In:
Marketing : ZFP ; journal of research and management
36
(
2014
)
2
,
pp. 119-130
Persistent link: https://www.econbiz.de/10010385222
Saved in:
16358
Online service failure and propensity to suspend offline consumption
Piercy, Niall
;
Archer-Brown, Chris
- In:
The service industries journal
34
(
2014
)
8
,
pp. 659-676
Persistent link: https://www.econbiz.de/10010385543
Saved in:
16359
The effect of demographic variables on customer satisfaction : an empirical study of Indian life insurance industry
Khurana, Sunayna
- In:
The IUP journal of marketing management : IJMM
13
(
2014
)
2
,
pp. 58-71
Persistent link: https://www.econbiz.de/10010385773
Saved in:
16360
Shopping centre customer service : creating customer satisfaction and loyalty
Kursunluoglu, Emel
- In:
Marketing intelligence & planning
32
(
2014
)
4
,
pp. 528-548
Persistent link: https://www.econbiz.de/10010385837
Saved in:
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