Yoo, Myongjee; Singh, Ashok K.; Loewy, Noah - In: Journal of Hospitality and Tourism Technology 15 (2023) 1, pp. 54-69
determines the key cancelation drivers. Design/methodology/approach Predictive modeling, specifically the machine learning … methods, is used to forecast room cancelations and identify the main cancelation factors. Findings By using three different … classification algorithms, this study demonstrates that hotel room cancelation can be accurately predicted using XGBoost, as well as …