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Search: subject:"customer learning"
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Subject
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Beziehungsmarketing
15
Relationship marketing
15
Consumer behaviour
14
Konsumentenverhalten
14
Learning process
8
Lernprozess
8
customer learning
8
Customer learning
7
Dienstleistungsqualität
6
Service quality
6
Customer integration
5
Kundenintegration
5
Customer satisfaction
4
Kundenzufriedenheit
4
Theorie
4
Theory
4
Knowledge transfer
3
Learning
3
Learning organization
3
Lernen
3
Lernende Organisation
3
Preismanagement
3
Pricing strategy
3
Wissenstransfer
3
Beschwerdemanagement
2
Complaint management
2
Creative customer behaviour
2
Customer Learning
2
Customer creative ability
2
Customer intrinsic motivation
2
Customer learning orientation
2
Customer stress
2
Customer task complexity
2
Knowledge management
2
Local network externalities
2
Market evolution
2
Revenue management
2
Revenue-Management
2
Social Web
2
Social web
2
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Online availability
All
Undetermined
14
Free
3
Type of publication
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Article
22
Book / Working Paper
1
Type of publication (narrower categories)
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Article in journal
18
Aufsatz in Zeitschrift
18
research-article
1
Language
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English
19
Undetermined
4
Author
All
Choi, Jin Nam
2
Duan, Wenqi
2
Gong, Taeshik
2
Jing, Bing
2
Jussila, Jari J.
2
Kärkkäinen, Hannu
2
Leino, Maija
2
Zhao, Liangjie
2
Aghdaie, Fathollah Amiri
1
Anderson, Eric T.
1
Auh, Seigyoung
1
Beeler, Lisa L.
1
Behnam, Mohsen
1
Bernstein, Fernando
1
Bonney, Leff
1
Calantone, Roger J.
1
Chakraborty, Soudipta
1
Chen, Lin
1
Chiang, Chang-Tang
1
Chiang, Jeongwen
1
Clark, Moira K.
1
Cui, Xuebin
1
Davey, Bill
1
DeCroix, Gregory A.
1
Eisingerich, Andreas Benedikt
1
Farabi, Reza
1
Foscht, Thomas
1
Hochstein, Bryan
1
Hollebeek, Linda D.
1
Hult, G. Tomas M.
1
Johnson, Ross W.
1
Jung, Yeon Sung
1
Kim, Yong Jin
1
Long, Xiaoyang
1
Mengüç, Bülent
1
Milner, Joseph M.
1
Ovchinnikov, Anton
1
Park, Yun-Na
1
Parker, Kevin R.
1
Payangan, Otto Randa
1
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Institution
All
Sloan School of Management, Massachusetts Institute of Technology (MIT)
1
Published in...
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Computational Economics
1
Computational economics
1
European Journal of Marketing
1
European journal of marketing
1
European journal of marketing : EJM
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International Journal of Management, Knowledge and Learning
1
International journal of applied behavioral economics : IJABE ; an official publication of the Information Resources Management Association
1
International journal of management, knowledge and learning : IJMKL
1
International journal of productivity and quality management : IJPQM
1
Journal of Asian finance, economics and business : JAFEB
1
Journal of marketing management : MM
1
Journal of marketing research : JMR
1
Journal of retailing
1
Journal of retailing and consumer services
1
Journal of the Academy of Marketing Science
1
Journal of travel and tourism marketing
1
Management Science
1
Manufacturing & service operations management : M & SOM
1
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
1
Operations research
1
Production and operations management : an international journal of the Production and Operations Management Society
1
Working papers / Sloan School of Management, Massachusetts Institute of Technology (MIT)
1
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Source
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ECONIS (ZBW)
18
RePEc
4
Other ZBW resources
1
Showing
1
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10
of
23
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date (oldest first)
1
Effect of customers' subjective knowledge on accepting ESG (environmental, social, governance) activities in the hospitality industry
Park, Yun-Na
;
Shin, Minjung
- In:
Journal of travel and tourism marketing
41
(
2024
)
1
,
pp. 51-67
Persistent link: https://www.econbiz.de/10014513612
Saved in:
2
An empirical investigation of the impact of
customer
learning
on customer experience in the context of knowledge product use
Kim, Yong Jin
;
Yim, Myung-Seong
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
12
,
pp. 969-976
Persistent link: https://www.econbiz.de/10012672194
Saved in:
3
Intertemporal content variation with
customer
learning
Bernstein, Fernando
;
Chakraborty, Soudipta
;
Swinney, Robert
- In:
Manufacturing & service operations management : M & SOM
24
(
2022
)
3
,
pp. 1664-1680
Persistent link: https://www.econbiz.de/10013271052
Saved in:
4
Why do customers want to learn? : antecedents and outcomes of
customer
learning
Sun, Xiaochi
;
Eisingerich, Andreas Benedikt
;
Foscht, Thomas
- In:
European journal of marketing
56
(
2022
)
3
,
pp. 677-703
Persistent link: https://www.econbiz.de/10013173444
Saved in:
5
Information search and product returns across mobile and traditional online channels
Zhang, Yufei
;
Voorhees, Clay M.
;
Chen, Lin
;
Chiang, Jeongwen
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 260-276
Persistent link: https://www.econbiz.de/10013364282
Saved in:
6
The salesperson as a knowledge broker : the effect of sales influence tactics on
customer
learning
, purchase decision, and profitability
Bonney, Leff
;
Beeler, Lisa L.
;
Johnson, Ross W.
; …
- In:
Industrial marketing management : the international …
104
(
2022
),
pp. 352-365
Persistent link: https://www.econbiz.de/10013326862
Saved in:
7
How service quality variability hurts revenue when customers learn : implications for dynamic personalized pricing
DeCroix, Gregory A.
;
Long, Xiaoyang
;
Tong, Jordan
- In:
Operations research
69
(
2021
)
3
,
pp. 683-708
Persistent link: https://www.econbiz.de/10012546844
Saved in:
8
Exploring customer engagement in the product vs. service context
Behnam, Mohsen
;
Hollebeek, Linda D.
;
Clark, Moira K.
; …
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012502654
Saved in:
9
The effect of consumer learning on customer loyalty : a study on BRI customers in Southeast Sulawesi
Payangan, Otto Randa
- In:
International journal of applied behavioral economics : …
9
(
2020
)
1
,
pp. 41-53
Persistent link: https://www.econbiz.de/10012212560
Saved in:
10
Learning from and with Customers with Social Media: A Model for Social
Customer
Learning
Jussila, Jari J.
;
Kärkkäinen, Hannu
;
Leino, Maija
- In:
International Journal of Management, Knowledge and Learning
1
(
2012
)
1
,
pp. 5-25
media in the
customer
learning
and the customer interface of B2B innovation. …
Persistent link: https://www.econbiz.de/10010784064
Saved in:
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