Paul, Surjit; Das, Saini - In: Online Information Review 47 (2022) 2, pp. 316-332
influence of media richness and dialogic loop on citizen engagement through government social media (CEGSM) using multivariate … strategies, guidelines, and updates. The authors also found that media richness has a significant positive relationship with … government agencies about ways to improve CEGSM by enhancing media richness and dialogic loop elements such as surveys, polls …