Masitenyane, Lehlohonolo Amos; Dhurup, Manillal - In: South African journal of business management 54 (2023) 1, pp. 1-12
Purpose: Relational exchanges between buyers and sellers in business-to-business (B2B) contexts are becoming important in today's competitive markets. With increases in the number of concrete product manufacturer-supplier (CPMs) organisations in the construction industry, customers still express...