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Search: subject:"self-recovery"
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Consumer behaviour
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Chiu, Yen-Ting Helena
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International journal of retail and distribution management
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Self-recovery
after self-service technology failures : do motivations and self-efficacy matter?
Chiu, Yen-Ting Helena
;
Dung Minh Nguyen
;
Hofer, Katharina
- In:
International journal of retail and distribution management
51
(
2023
)
9/10
,
pp. 1195-1212
Persistent link: https://www.econbiz.de/10014484077
Saved in:
2
Service failure and
self-recovery
in tech-based services : self-determination theory perspective
Chiu, Yen-Ting Helena
;
Dung Minh Nguyen
- In:
The service industries journal
42
(
2022
)
13/14
,
pp. 1075-1100
Persistent link: https://www.econbiz.de/10013362177
Saved in:
3
Can work-family conflict influence purchase preference? : experiential vs. material consumption
Ma, Jianfeng
;
Tu, Hongwei
;
Zhang, Pan
;
Fan, Lele
;
Cheng, Bao
- In:
Journal of business research : JBR
135
(
2021
),
pp. 620-632
Persistent link: https://www.econbiz.de/10012647968
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