Muhammad Zia Aslam; Mohammad Nazri Mohd Nor; Safiah Omar; … - In: Cogent business & management 7 (2020) 1, pp. 1-19
and proactive service performance. Moreover, positive emotional labor (i.e., deep acting) is tested as a moderator to … proactive service performance, positive emotional labor moderates the relationship between employee engagement and proactive … service performance. Therefore, the findings of the current study provide initial evidence about how and for whom positive …
