The potential hypotheses for fnance research based on social media sentiment revolve around the reliability of investor sentiment expressed on social media and the causal relationship between fnancial markets and this sentiment. The central hypothesis we focus on is derived from the "lie game"...

Goods and services are sold through social media by individuals not authorized as legitimate dealers, resulting in lost taxes and customs duties to governments. This study proposes a model called SHIELD for detecting these violations through unstructured data in social media. The process...

This paper investigates the use of large language models (LLMs) for moderating online discussions, with a focus on identifying user intent in various types of content. It centers on natural language processing (NLP) techniques to detect toxic language, derailment in discussions, and problematic...

This research aims to investigate the impact of characteristics of electronic word-of-mouth (eWOM), including Information Quality, Information Credibility, Information Quantity; and consumer behavior, including Needs of Information, and Attitudes towards Information, on the online purchase...

Building and maintaining brand loyalty is crucial for every organisation in such competitive business environment and organisations in the hospitality industry are not spared. Hotels have made many efforts on branding to gain brand loyalty from their customers and recently they have carried...